How do I email FedEx billing?

How do I email FedEx billing?

Billing / Invoice FAQ’s. How can I request a copy of my invoice / awb / credit note? Or send an email to ind-cis@mail.fedex.com and mention invoice and/or awb number.

Where do I email FedEx Freight claims?

For Freight claims, please send supporting documents to file.freightclaim@fedex.com.

Can I contact FedEx via email?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

How do I dispute a FedEx Freight bill?

My invoice is incorrect, what do I do?

  1. Log in to FedEx® Billing Online.
  2. On the ‘Account summary’ page, select the invoice you want to dispute.
  3. In the ‘Invoice detail view’ section, click ‘Dispute invoice’
  4. In the ‘Dispute entire invoice’ section, select a reason for the dispute.
  5. Click ‘Dispute’

What is FedEx billing address?

FedEx. P.O. Box 94515. Palatine, IL 60094-4515.

How do I dispute a FedEx freight invoice online?

My invoice is incorrect, what do I do?

  1. Log in to FedEx® Billing Online.
  2. On the ‘Account summary’ page, select the invoice you want to dispute.
  3. In the ‘Invoice detail view’ section, click ‘Dispute invoice’
  4. In the ‘Dispute entire invoice’ section, select a reason for the dispute.
  5. Click ‘Dispute’
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How do I contact a FedEx claim?

Call customer service at 1.800. GoFedEx 1.800. 463.3339. Complete a claim form and e-mail, fax or mail it (see step 3).

How long do I have to file a FedEx freight claim?

Claims for concealed loss and visible or concealed damage must be reported within 21 calendar days and all supporting documentation filed within 9 months of delivery date. Claims for non-delivery must be filed within 9 months of the committed delivery date.

What is FedEx Ground email address?

Contact Air & Ocean Freight Forwarding

FedEx Express FedEx Ground Customer Service 1.800.GoFedEx 1.800.463.3339
FedEx Trade Networks Customer Contact Center (8:00 a.m. – 8:00 p.m. EST) Email: ftn_us@fedex.com U.S./Canada/Mexico Border Customer Service 1.800.249.2953

How do you know if FedEx email is real?

These fraudulent emails appear to originate from a FedEx employee (e.g., ‘bjones@fedex.com’). The body of the message may contain a fake notice related to FedEx services or may contain only a random phrase or sentence. Be aware that the attachment contained in the email may contain a computer virus.

Does FedEx have chat support?

Image of Does FedEx have chat support?

How do I view my FedEx Freight bill?

Step 1: Log in to your Freight Billing Online account. Step 2: Select Payment History tab to view your paid invoices. On the Payment History page, you can see a list of all Freight Billing Online payments and their status.

How do I escalate a FedEx complaint?

FedEx

  1. Call Customer Care Contact Form on 1 (800) 463-3339 or 1 (800) Go FedEx.
  2. Visit Customer Support Center.
  3. Tweet FedEx Customer Care.
  4. Tweet FedEx.

How do I get a refund from FedEx?

You may request a refund or credit due to a service failure by submitting the request via our telephone billing option at 1.800. 399.5999 (option 4). Your notification of a service failure must include your FedEx tracking number and invoice number, if applicable.

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Who can file a claim with FedEx?

The sender, the recipient or a third party can file the claim. Claims for concealed loss, visible or concealed damage, delay and FedEx® Collect on Delivery (C.O.D.) payment (where applicable) must be reported within 21 calendar days and all supporting documentation filed within 9 months of delivery date.

Does FedEx pay for lost packages?

You can file a claim for a missing FedEx package within nine months of its shipment date through the company’s Express, Ground, or Freight services. FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content.

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