How do I escalate a FedEx complaint?

How do I escalate a FedEx complaint?

FedEx

1. Call Customer Care Contact Form on 1 (800) 463-3339 or 1 (800) Go FedEx.
2. Visit Customer Support Center.
3. Tweet FedEx Customer Care.
4. Tweet FedEx.

How do I contact the CEO of FedEx?

Email the ceo frederick.smith@fedex.com. – LaQuez Lamar Butler | Facebook.

How do I talk to someone at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

Does FedEx have 24/7 customer service?

Customer Support We appreciate hearing what’s on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.

What is FedEx corporate office?

Who do I call if my package was not delivered FedEx?

Calling customer care service at (800) 463-3339 and saying track my package.

How do I talk to a FedEx supervisor?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time.

Who is the boss of FedEx?

Who is over FedEx?

FedEx Corp. named Raj Subramaniam as its new chief executive officer, taking the reins of the package-shipping company from the man who pioneered express delivery almost 50 years ago. Subramaniam, 56, who is currently president, will move into the new position on June 1, FedEx said Monday.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Is there FedEx live chat?

What happens if FedEx loses my package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

Why is my FedEx delivery delayed?

Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.

Is FedEx part of USPS?

The main difference between the United States Postal Service (USPS) and FedEx is that the USPS is a government agency and FedEx is a private courier company. Both provide shipping services and, naturally, directly compete with one another and with other carriers, such as UPS (United Postal Service).

Who are the top executives at FedEx?