How do I Rebill FedEx?

How do I Rebill FedEx?

Please include this form and all supporting documents pertaining to this dispute in your email to rebillDT@fedex.com. Indicate reason for rebill. (check only one please) Shipper is responsible for charges Consignee (recipient) is responsible for charges Third party is responsible for charges Explanation of rebill.

How do I dispute a FedEx invoice?

How to dispute an invoice:

1. Log in to FedEx® Billing Online.
2. On the ‘Account summary’ page, select the invoice you want to dispute.
3. In the ‘Invoice detail view’ section, click ‘Dispute invoice’
4. In the ‘Dispute entire invoice’ section, select a reason for the dispute.
5. Click ‘Dispute’

How can you tell if FedEx email is real?

These fraudulent emails appear to originate from a FedEx employee (e.g., ‘bjones@fedex.com’). The body of the message may contain a fake notice related to FedEx services or may contain only a random phrase or sentence. Be aware that the attachment contained in the email may contain a computer virus.

How do I email FedEx billing?

Billing / Invoice FAQ’s. How can I request a copy of my invoice / awb / credit note? Or send an email to ind-cis@mail.fedex.com and mention invoice and/or awb number.

Why do I have a charge from FedEx?

The shipper states who will pay the duties, taxes and other charges using the appropriate Incoterms® – they state this on the air waybill and commercial invoice. FedEx follows this instruction and may have charged you if it was indicated that the receiver pays the duties, taxes and other charges.

How do I contact FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I escalate a FedEx complaint?

FedEx

1. Call Customer Care Contact Form on 1 (800) 463-3339 or 1 (800) Go FedEx.
2. Visit Customer Support Center.
3. Tweet FedEx Customer Care.
4. Tweet FedEx.

Why did I get a FedEx duty and tax invoice?

If the recipient refuses the package, or the recipient or third-party FedEx account holder refuses to pay for duties and taxes, the original shipper will be billed for duties and taxes.

How long do I have to pay a FedEx invoice?

This is 15 days from the date of the invoice.