How do I contact zomato customer care in India?

How do I contact zomato customer care in India?

Zomato does not have any customer care phone line and we never ask for any such information.

How do I give feedback to zomato?

If you have any feedback regarding the new reviews system, please write to us at [email protected]. We will continue to work hard to ensure you always have the best, most trustworthy information of where to eat from.

How do I complain about food?

What should I do if I’m concerned about the food I purchased? Firstly you should contact the manufacturer, supplier or shop where you bought the goods. A prompt complaint to the retailer or manufacturer will ensure that your complaint can be dealt with as quickly as possible and a recall instigated if necessary.

How can I ask refund for zomato?

How to get a refund on Zomato

1. First of all, open your Zomato app on your device.
2. In the menu bar, click on ‘Your orders’
3. Now, you have to select the order in which you want to claim the refund.
4. You can see the ‘Support’ option on the top right corner, click on it.

Does Zomato refund money?

How To Request For Refund On Zomato. First, you need to open the Zomato app and head to the order section. Now, click on the order which you have made. On the top-right corner of the app, you can see a support option, tap on that icon.

What is Zomato customer care email id?

If you observe any such practice, report it to [email protected].

How do I contact Zomato CEO?

Zomato top contacts

What is Zomato rating?

Zomato uses a 5-point classroom-style grading model, where the distribution of scores in every city is normalized, resulting in ratings in each city being distributed over a normal curve.

Is Zomato trustworthy?

Yes, Zomato food delivery app is highly accepted and trusted by users who prefer to order food online and use the dine-in services. 4. Does the company have high repeat customer usage? Yes, the company has witnessed repeat customer usage on its platform.

How do I write a letter of complaining?

Step-by-Step: Writing Your Complaint Letter

1. Stay Focused on Your Goal. …
2. Describe the Situation Objectively. …
3. Include Clear Details. …
4. Make a Specific Request. …
5. Provide Complete Contact Information. …
6. Enclose Documentation. …
7. Proof Carefully Before Sending. …
8. Ensure Proper Format.

How do you complain effectively?

How to complain effectively

1. Make sure your complaint is valid. …
2. Work out what you want to achieve. …
3. Always address a letter to a specific person. …
4. Include your details. …
5. Do your homework. …
6. Keep copies. …
7. Check your spelling. …
8. Be polite and reasonable.

How do I complain about bad service at a restaurant?

How to complain. If you encounter poor service at a restaurant, you should make a complaint to the staff member who has been responsible for serving you, and ask to speak to the manager if you do not consider their response acceptable. How your complaint is handled is at the discretion of the restaurant.

What happens if Zomato doesn’t deliver on time?

Users have to click on ‘On-Time or Free’ when placing their orders and will get their money back if Zomato fails to deliver on time.

What happens if Zomato delivery is late?

Zomato’s latest feature ‘On Time or Free’ offers users the chance to avail a full refund on the order if it’s late. Zomato also rolled out a TV campaign on the same featuring South Indian star Vijay Devarakonda.

How can I cancel my Zomato order after payment?

The only way you can cancel Zomato orders once you’ve placed them is by reaching out to their customer support….Cancelling Zomato orders

1. Open the Zomato app and tap on your profile picture in the top right.
2. Tap on Your Orders.
3. Tap the order you want to cancel.
4. Tap the Support button in the top right.

How do I get a refund on Zomato if food is bad?

For this, make a request to the restaurant to cancel and initiate a refund. Once the restaurant agrees, Zomato will give your money back. Zomato will give you a refund in your app wallet if you received partial order, or wrong food items in your order, as a token of compensation.

How do I get Swiggy refund?

If the Buyer cancels his/her Order, Swiggy shall have a right to collect the Buyer 100% of the Order amount as the cancellation fee, with a right to either not to refund the Order value in case the Buyer’s Order is prepaid or recover from the Buyer’s subsequent Order(s) in case Buyer’s Order is postpaid, to compensate …