What to do if you missed UPS delivery?
If you’re unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.
Will UPS try to deliver again?
Your driver may make a second attempt on the next business day and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to your nearest UPS Access Point location™ for collection. Refer to the information on the UPS InfoNotice® left by your driver.
How do I contact UPS by phone UK?
Additional Contact Options
- Customer Service: + 44 (0) 3457 877 877*
- Billing Questions: + 44 (0) 3451 610 016*
- Technical Support: +44 (0) 207 949 0192.
How many delivery attempts does UPS make?
We are unable to provide two delivery attempts on the same day. Your driver may make a second attempt on the next business day, and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to a UPS Access Point™ for pickup.
Can you call UPS about a package?
Customer Service Please visit our Customer Help and Support Center or call 1-888-742-5877.
Can I go pick up a package at UPS if I missed the delivery?
Your driver may make a second attempt on the next business day and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to your nearest UPS Access Point location™ for collection. Refer to the information on the UPS InfoNotice® left by your driver.