How do I contact DHL by phone?

How do I contact DHL by phone?

02476 937 770. Please refer to our Privacy policy for important information on the use of cookies.

How do I speak to someone at DHL?

HOW CAN WE HELP YOU?

1. Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. …
2. 02476 937 770.
3. Other ways to get in touch.

How do I contact DHL Australia?

1800 688 280. Contact DHL eCommerce Business Send Email.

How long does it take for DHL International to deliver?

Please keep in mind that usual delivery times can vary depending on the product /service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. The merchant or online shop usually indicates the expected delivery time on its website.

What is DHL shipment number?

Shipment number If you are the receiver, you could also contact the shipper or retailer. A DHL Express shipment number always consists of 10 digits.

Does DHL require a phone number?

Your official company letterhead. Sender’s full name and address, including postal code. Sender’s telephone, fax or mobile number and VAT number. Receiver’s complete address details for the recipient of the shipment, including telephone, fax or mobile numbers.

Why hasn’t my DHL package arrived?

Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.

Does DHL work 24 hours?

DHL Same Day Customer Service is there for you 24 hours a day, 7 days a week, 365 days a year—always available to help you meet any shipping challenge. Our Global Command Center services ensure that every Customer Service Representative is linked in real time to your shipment information.

How do I arrange a DHL pickup?

Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.

Is DHL part of Australia Post?

As of October 2011, DHL Supply Chain (Australia) has acquired the operating assets of Post Logistics Australasia. From this date, please use the DHL Public Tracking site External Link. Postlogistics International remains in operation as a part of Australia Post.

Does Australia have DHL?

The Australian DHL Express office opened in Sydney in 1972 with just 5 employees. The commitment from this team saw staff numbers double in the coming years and positioned DHL Express as the market leader. To see how DHL Express has evolved over the past 40 years read on.

What happens if DHL Cannot deliver Australia?

If you have missed our driver, they’ll leave a card notifying you that they’ll try to deliver again the next workday. If there’s no one at home on the second delivery attempt, the driver will leave a card stating that you can collect the parcel at a DHL sorting center.

Why is DHL shipment on hold?

The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package’s journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.

Is DHL reliable for international shipping?

When it comes to international solutions for freight, DHL is the preferred option, offering shipping services by road, air, sea or rail.

How long does it take for DHL to update tracking?

Under normal conditions, it doesn’t take more than a few minutes for DHL to update tracking after every status check. This update is generated through an electronic device, either from a DHL facility or from the field.

How do I know exactly where my package is?

To track a package, locate the tracking number sent to you and enter it on the shipping carrier’s website. If the shipper uses self-delivery or in-house shipping, they may have a specific tracking solution they will electronically send to you.