How do I contact a UPS claim?
How do I contact a UPS claim?
Customer Service Please visit our Customer Help and Support Center or call 1-888-742-5877.
How do I report a missing UPS package?
UPS lost packages:
- Call 1 (800) 742-5877 – speak with customer service for a tracking update.
- Ask neighbors if they received the package.
- Wait 24 hours after the expected delivery date and time to file a claim.
- Start a claim with UPS here. . .
What do I do if my UPS package was not delivered?
What To Do if the UPS Out-for-Delivery Package Was Not Delivered
- Call 1-800-PICK-UPS® (1-800-742-5877) and say Refund.
- Log in to your UPS account and: Go to the UPS Billing Center page. Select Request a Refund.
- Sign up for DoNotPay and use our Late Delivery Refund product to submit a refund request in minutes.
Do you get a refund if UPS loses your package?
The sender or receiver of a missing UPS package can open a claim with the company for a full refund. The entire claim process with UPS takes an average of 10 days to be completed. You can report a missing UPS package and file a claim at the UPS claims site.
How long does a UPS lost package claim take?
The process to investigate a lost package or uncollected CoD claim takes an average of 10 business days. When reporting a damaged package, once all pertinent information and documentation are received, it generally takes 10 to 15 business days to complete a claims investigation, depending on the country.
What happens if USPS loses my package?
You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available. You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured.