Does DPD text before delivery?

Does DPD text before delivery?

Yes. DPD will send you a text message or email to confirm the hour time slot in which your order will be delivered.

How can you tell if a DPD email is real?

How can I identify a phishing email?

1. Poor language – look out for badly written sentences with spelling and grammatical errors.
2. Lack of a personal salutation – you will be addressed as ‘Dear Customer’ or ‘Dear Sir/Madam’
3. A vague email address – the email address will often be different to the service you are using.

Do DPD automatically redeliver?

Not going to be in? That’s fine, we will automatically try to leave your parcel with your neighbour if you’re not in. Not everyone gets on with their neighbours, so if you want to tell us your preferred neighbour, or a safe place at your property, enter your reference number here and see your options. No problem.

What happens if you missed DPD delivery?

No problem! You’re not at home to take delivery of your order, and it’s also not possible to deliver to the neighbours? Then we’ll still do our absolute best to get the parcel to you as quickly as possible. After the first delivery attempt, DPD will deliver your parcel to the nearest Pickup parcelshop.

Will DPD text me from a mobile number?

Which? reported scammers are sending fake DPD SMS messages to mobile numbers. These very convincing texts alert recipients of a supposed unsuccessful delivery attempt. They provide a link to arrange redelivery – but experts are urging people not to click.

Has DPD been hacked?

Action Fraud has also received 166 reports of suspicious DPD text messages between June and November this year, with victims reporting a total loss of £139,000. A further 35 reports were made in the first week of December, with victims reporting a total loss of £103,000.

How many attempts do DPD make UK?

How many attempts are made to deliver a parcel? The driver will make one delivery attempt. You’re not there? The driver will try to deliver your parcel to your neighbour or at a Pickup parcelshop, so that you may receive your parcel as soon as possible but not later than 7 days.

Do you pay for DPD redelivery?

The scam entails sending a text that claims that DPD attempted to deliver a package to you, but was unable – and there therefore is an outstanding fee to pay for arranging a redelivery.

How do I refuse a DPD delivery?

You can refuse the parcel if you want to. Use the link from the SMS or e-mail that you received before the parcel delivery from DPD. You must fill out a contact form on our website or with the courier.

Will DPD leave my parcel with a Neighbour?

We can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date provided the sender has not instructed us to get a signature.

How long do DPD keep parcels?

Parcels which are delivered to the Pickup parcelshop are stored there for 7 calendar days. Calendar days are every day of the week, including Sunday.

What happens if I miss a delivery UK?

You don’t need to book a Redelivery or collect your mail if you’ve received a yellow card, we’ll automatically try and deliver it again the next working day. If we still can’t deliver it, then we’ll leave a red ‘Something for you’ card and you can collect it or have it redelivered in the usual way.