How do I get UPS to pick up a return?

How do I get UPS to pick up a return?

Just call 1-800-PICK-UPS to schedule a pickup. Our driver will even bring you a label! If you have questions about UPS On-Call Pickup, please visit our FAQs.

Will UPS pickup a return package?

We’ll schedule a one-time pickup. If your customer isn’t able to hand off the return package to us at that time, the driver will leave a return label. Your customer can then take the package to any UPS location or request a later pickup.

Does UPS do free pickup returns?

We provide UPS On-Call Pickup free of charge for most services, domestic and international. However, you will be assessed a fee for occasional pickups (not recurring) of packages sent using UPS Guaranteed Ground.

How do I return a prepaid UPS package?

With UPS Returns you, or your customer, can prepare returns. Once the process is in place, your returns packages can be given to any UPS service provider, or dropped off at any UPS Drop Box or other locations that accept UPS packages for shipment.

Does UPS charge to pick up a prepaid package?

You can call to schedule a driver pickup on the same day or a future day, with no limit on the number of packages. The fee is $6.80 per same-day request, or $5.80 for a future-day pickup. UPS Smart Pickup®.

Do you leave package outside for UPS pickup?

Whilst you can of course leave your parcel in a secure location, we do need to warn you that, whilst unattended your parcel will not be protected for loss or damage. In addition to this, we cannot guarantee that the driver will collect an unattended parcel as this is at their own discretion.