Can I cancel Alibaba order before shipment?

Can I cancel Alibaba order before shipment?

You can only cancel an order before the seller ships it out. 2. If you have already paid for your order, the cancellation request needs to be approved by the seller first. If an agreement is reached, the seller will not ship the order and the transaction will be cancelled automatically.

Will Alibaba refund my money?

Once your refund application is approved, Alibaba.com will generally refund you within 7 business days. However, this may differ depending on your payment method: Credit Card: receive the refund within 10 working days. T/T: receive the refund within 7 working days.

Can I cancel Alibaba order after payment?

When your order status is “The seller has shipped your order”: You cannot cancel your order after it is shipped. However, You can reject/return the goods after it is delivered to you). When your order status is “Awaiting Shipment”: You can cancel your order with the seller’s approval.

How do I issue a refund on Alibaba?

If you sign in with Alibaba.com APP, please follow below steps:

1. Go to My Alibaba-Manage order, click the order to order detail page.
2. On the order detail page, click Apply for refund to open dispute.
3. Fill the dispute form then click “Submit”.
4. After submitting the dispute, please wait for your supplier’s response.

Can you get scammed on Alibaba?

There are many reports of scams on Alibaba, as well as other issues such as customer service, packaging, shipping times, and more. Most suppliers on Alibaba are manufacturers, but most require large minimum orders. As middlemen, wholesalers usually allow for smaller orders.

Will I get a refund if I cancel my order AliExpress?

When you cancel an order on AliExpress, you can get a refund if the order hasn’t been shipped yet. Usually, you have seven days to cancel the order you made and ask for a refund.