Can I contact FedEx via email?

Can I contact FedEx via email?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

How do I contact FedEx US customer service?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Does FedEx have chat support?

What is the email address for FedEx claims?

Via E-mail to [email protected]. All claims should include: The freight bill number.

What is FedEx print email address?

FedEx Office Print & Go Email Email your files to [email protected] and receive a retrieval code. 2. Go to the self-service area at a nearby FedEx Office.

What to do if a FedEx package is missing?

Select Manage Delivery, then Report Missing Package. (If you aren’t logged in to a FedEx account, you’ll be asked to enter the original delivery address of your package. Enter that info, then click Continue.) Confirm that you’ve checked everywhere the package might have been left by clicking Yes.

What do you do if FedEx doesn’t deliver?

1. If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps:
2. Enter your tracking number or reference number.
3. Select Manage Delivery, then Report Missing Package.

Can I sue FedEx for losing my package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

How do I send a FedEx message?

Contact us. Need help? Text 29372 to chat with our Virtual Agent.

How can I talk to a FedEx manager?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.

Does FedEx have 24/7 customer service?

Our team is available Monday to Friday from 07:30 to 19:30. If you’re calling from outside the UK please dial +44 24 76 706 660.

How do I escalate a FedEx complaint?

FedEx

1. Call Customer Care Contact Form on 1 (800) 463-3339 or 1 (800) Go FedEx.
2. Visit Customer Support Center.
3. Tweet FedEx Customer Care.
4. Tweet FedEx.

Does FedEx pay for lost packages?

FedEx generally covers the first $100 of value of a package unless you purchase additional insurance or can prove that they damaged an item worth more than that. With all claims, you’ll want to be sure to have good documentation to make the process go smoothly.