Can I get feedback removed from eBay?

Can I get feedback removed from eBay?

You can send a request to a seller to remove their negative feedback from your account’s feedback profile. Simply select the relevant piece of feedback and add a note about why you are sending the request. Then, click send. This request will be valid for ten days. Ask them, very politely, if they would consider removing the negative feedback only if they feel like you have made up for your error. Provide the buyer with a link or instructions to how they can easily remove (or update) your feedback score. Most of the time, the seller will remove the feedback. NEVER (EVER!) You will get removal of your eBay negative and bad feedback & review within 48-72 hours. Buyers aren’t allowed to use threats of negative Feedback or low detailed seller ratings to try to get something that wasn’t part of the original listing. Sellers aren’t allowed to demand positive Feedback from buyers. can a buyer leave negative feedback when you’ve totally refunded their money? Yes, they can. Is There Fake Feedback on eBay? Unfortunately, yes. Just like the many fake Yelp reviews you’ve probably seen, the site has certainly had its fair share of problems regarding fake and fraudulent feedback on both the buyer’s and seller’s end.

Can a seller remove feedback on eBay?

From either eBay’s “Feedback Forum” page or from your account’s “Feedback Profile,” click on “Request Feedback Revision.” Once there, select the instance of feedback you want removed or changed, add any note you’d like to include to the customer regarding why you are making the request and click “Send.” The customer … If you see an eBay user with zero feedback or the little “new user” icon next to his user IDs, just send him a quick note to verify that he’s serious. If you don’t get a reply within 24 to 36 hours, cancel his bids and let him know why. Explain that if he’s serious about your item, he can always bid again. Judging from eBay’s community forums, buyers leave positive feedback on between 20 and 30 percent of successful transactions, whereas unhappy buyers will leave feedback about 90 percent of the time! The answer is simple: The best thing your business can do is directly (and politely) ask the customer to remove or update their feedback. Contact your unhappy customer and be personable. Use their first name and apologize as necessary. The buyer will receive an email with your request. Let the buyer know he or she only has 10 days in which to respond and provide revised feedback. If they do not change their feedback within that time, it will become permanent. On the Buyer Requirements page, merchants can block buyers who: Have a history of non-payment recorded on their account. Have breached other eBay policies in the past. Have a low feedback score.

What qualifies for eBay feedback removal?

What are the guidelines? We automatically remove defects, adjust your late shipment rate, and remove feedback when: The buyer didn’t pay for an order and you canceled it using Buyer hasn’t paid as the reason. The defect, feedback, or late shipment was the direct result of an eBay site issue or program error. Some eBay members choose not to leave feedback or forget to leave Feedback, even when the transaction has been hassle-free. The seller may well leave feedback in bulk once a week or once a month. It’s important to remember that Feedback is optional and not something members are currently required to leave on the site. After all, feedback is crucial to eBay businesses and positive comments are always useful in strengthening customer numbers. But a bad review, even one posted anonymously, could have an adverse impact on your sales. Sellers are required to deliver the item as it was described in the listing. If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn’t offer returns.

Can you challenge eBay feedback?

You can only request a revision for Feedback that is less than 30 days old, and can make 5 Feedback revision requests per calendar year. For every 1,000 Feedback ratings you receive during the year, you can make 5 additional Feedback revision requests. Once you’ve left feedback, you won’t be able to edit or delete it. If you’d like to add extra information to your original feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral feedback you’ve left, you can ask the seller for a feedback revision. You can’t change feedback you’ve left for a buyer, but you can ask a buyer to reconsider feedback they left for you. You can view all the feedback you’ve left or received in your feedback profile – opens in new window or tab. From there you can also respond to feedback. Feedback rolls off after 12 months. However, it will start to rise as you get more positive feedback. Did you resolve the issue with the buyer?

Can a seller remove positive feedback?

Yes, but only if the seller asks you to. Otherwise, you’ll see a message saying “None of your Feedback is eligible for revision.” You can also only revise feedback to be better—you can’t change positive or neutral to negative. As described by eBay, feedback revision is when a buyer can change their review or rating of a seller, provided that a request to do so has been sent to them. eBay allows buyers to change their rating because sellers can often resolve difficult situations with excellent customer service. Ask them, very politely, if they would consider removing the negative feedback only if they feel like you have made up for your error. Provide the buyer with a link or instructions to how they can easily remove (or update) your feedback score. Most of the time, the seller will remove the feedback. NEVER (EVER!) You can only request a revision for feedback that is less than 30 days old. You can make 5 feedback revision requests per calendar year. For every 1,000 feedback ratings you receive during the year, you can make 5 additional feedback revision requests. Can a Blocked Buyer Leave Feedback on eBay? eBay warns sellers it doesn’t remove negative feedback buyers leave if the seller cancels the order. The only exception is if the seller cancels the order due to severe issues like the buyer didn’t pay.

Can a buyer remove positive feedback?

The Buyer can not change a Positive feedback to a Negative or Neutral. The Seller has to initiate this change by submitting a request. Seller can’t leave negative feedback for buyer when: Buyer requests a refund from seller and seller does not respond or agrees. If a buyer requests a refund from the seller and there is no reply from them within 5 days of the request, or they agree, the seller can’t leave negative feedback for the buyer. The buyer will receive an email with your request. Let the buyer know he or she only has 10 days in which to respond and provide revised feedback. If they do not change their feedback within that time, it will become permanent. Now eBay page says: Buyers and sellers should leave Feedback within 60 days after the listing ends. Comments can be removed for violating policy, but very few buyers think their comments actually violated policy. Sellers can get feedback removed if the seller can demonstrate that the buyer attempted to use a threat of negative feedback to obtain something the buyer was not entitled to.