Can you email Royal Mail?

Can you email Royal Mail?

If you need to get in touch, please use our online customer enquiry form. We aim to respond to your enquiry in three working days. Please do not email [email protected] as this address is no longer in use. We always strive to meet our customers’ expectations.

How do I complain to Royal Mail by email?

Royal Mail complaints contacts

1. Visit Customer Services.
2. Call Customer Services on 03457 740 740.
3. Email Customer Services on [email protected].
4. Email Ms Moya Greene (CEO) on [email protected].
5. Visit Online Complaints.
6. Tweet Royal Mail Customer Services.
7. Watch Royal Mail.
8. Tweet Royal Mail News.

How do I contact Royal Mail about an undelivered parcel?

Contact details To make a complaint call us on 03457 740740 or complete our dedicated form here.

How do I escalate a complaint to Royal Mail?

Stage 1: Contacting our Customer Services Advisors They will make every effort to investigate and resolve your complaint providing you with an appropriate response. If you are not happy with the reply you can escalate your case to the Escalated Customer Resolution Team who will undertake a re-investigation.

Does the post office send emails?

Be aware that the U.S. Postal Service does not notify customers of package delivery attempts, or request personal information, via email. Poor grammar and spelling errors are a good indication that the email is fraudulent. If the email requests “immediate action,” it could be a scam.

How do I contact the Post Office UK?

General enquiries

1. Email. To send us your questions. or feedback please complete. our contact form. Contact form.
2. Phone. 0345 722 3344* Mon-Fri: 8.15am to 6pm. Sat: 8.30am to 2pm. or Textphone 0345 722 3355.
3. Mail. FREEPOST. Post Office Customer Care Team.