Can you track exactly where your package is with Royal Mail?

Can you track exactly where your package is with Royal Mail?

Check your delivery’s progress We offer services from Royal Mail and Parcelforce Worldwide which can be fully tracked and/or have confirmation of delivery. Please see the information below on how to track your items sent using their services.

What do I do if my parcel is not delivered Royal Mail?

If your item has been delivered to a residential address but you have not received it, please first check with family to see if they signed for it. If you still cannot locate your item, contact Customer Services on 08457 740 740 or complete the enquiry form online and we will investigate the situation.

How long does Royal Mail Track take to deliver?

* We aim to deliver Royal Mail Tracked 24 the next working day and Royal Mail Tracked 48 within two to three working days after we accept your parcels. Tracked 48 has a delivery aim of two days for over 94% of our postcodes.

What is tracked 48?

Royal Mail Tracked 48 offers tracked delivery services within 2-3 business days, with 48 hours being the average for most urban areas. Like Royal Mail Tracked 24, Tracked 48 also provides the following features: Real-time tracking up to the delivery point. SMS or email notifications of delivery progress.

Why is Royal Mail tracking not updating?

Sometimes in times of high demand or when there is particular strain being placed upon the Royal Mail network, such as over the festive period, the tracking may take a little longer to update.

How do I know if my mail was delivered?

Sign in to your personal usps.com® account. Select “Informed Delivery”, located in the Account Management section. If you have already failed to verify your identity online in the last 72 hours, you will see “Verify Your Identity” in red font.

How often do Royal Mail parcels get lost?

Royal Mail figures are usually 1 in 1000 – that’s 0.1%. Reported lost we get more like 1% – however most of those are returned by the post office uncollected. Buyer may not have received your message.

Why is Royal Mail taking so long?

The Royal Mail, like many other key services, has been hit hard by staff shortages this month. The postal service has said that both Covid-related self-isolation and high numbers of workers off sick are affecting delivery times.

Who is responsible if a parcel goes missing?

When a parcel goes missing, it’s logical to think the courier company is liable. However, it’s actually the retailer who is responsible for compensating you. While it’s a good idea to contact the courier first, if the parcel is truly lost, you’ll need to take it up with the retailer.