Does FedEx offer live chat?

Does FedEx offer live chat?

Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.

How do I contact FedEx chat?

Need help? Text 29372 to chat with our Virtual Agent.

How do I talk to a FedEx supervisor?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time.

Does FedEx have 24/7 customer service?

Customer Support We appreciate hearing what’s on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Who do I call if my package was not delivered FedEx?

Calling customer care service at (800) 463-3339 and saying track my package.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

What happens if FedEx loses my package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

Why is my FedEx delivery delayed?

Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.

How do I escalate a FedEx complaint?

FedEx

1. Call Customer Care Contact Form on 1 (800) 463-3339 or 1 (800) Go FedEx.
2. Visit Customer Support Center.
3. Tweet FedEx Customer Care.
4. Tweet FedEx.

Can I contact FedEx via email?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

Who is FedEx CEO?

How do I talk to a real human at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

Do FedEx deliver on Sunday?

Yes, FedEx Home Delivery is an every-day delivery service, including Saturdays and Sundays with weekend delivery to most residential locations. Take a look at our FedEx Ground and Home Delivery service maps to check availability.

What is end of day for FedEx?

We generally make deliveries from 8 AM to 8 PM, Monday-Friday; and on Saturday and Sunday for residential deliveries. If you got a message that says FedEx will deliver your package by end of day, that means your package should arrive before 8 PM on the delivery date.

What do I do if my package was delivered but it wasn t?

In rare cases, package may show as ‘delivered’ but could take additional 24 hours….Carrier may have placed it in a safer location, please check:

1. Mailbox.
2. Porch.
3. Garage.
4. Any area out of potential weather hazards.
5. Exterior doors and any locations where the package could be placed.