How can I chat with Macys?

How can I chat with Macys?

For help, text “HELP” to 62442. To cancel, text “STOP” to 62442. You will receive a confirmation text. If you have any questions, contact Customer Service at 1-800-BUY-MACY (1-800-289-6229).

How can I contact Macy’s customer service?

What is Macy’s customer service number for online orders?

Purchase History Please try again later or contact Customer Service at 1-800-289-6229.

Does Macy’s refund stolen packages?

Macy’s will process your refund if your package got stolen. You can apply for a refund within 45 days of the expected delivery date. To process this, you have to contact Macy’s customer service and inform them about the stolen or missing item immediately after you notice you have not gotten your order.

Who owns Macy’s?

Does Macys price match with Amazon?

Macy’s won’t price match Amazon, Costco, Bed Bath & Beyond, or eBay.

How long does Macys shipping take?

Standard Delivery

Can I return Macy’s online orders in store?

Return to a store: Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.

Where is Macy’s corporate office?

Why is my Macy’s order taking so long?

Every order is unique, so reasons for cancellation or delay may vary. Reasons include, but are not limited to: Type/quantity of items ordered (for example, fine jewelry or Macy’s Gift Cards) The address and phone number provided does not match what your bank has on file.

How do I know if my Macy’s order went through?

How can I track my order? Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier’s website. By clicking the link, you will be able to check the status of your order once it’s in transit.

Who Does Macy’s ship with?

‘ Macy’s uses the United Parcel Service (UPS) to ensure customer items are delivered to them. They do not use FedEx as their parcel carrier. UPS has collaborated with United States Postal Service (USPS) to assist in the standard shipping of customer deliveries.

What do I do if I didn’t receive a package from Macy’s?

Please let us know, within 30 days of the delivery date represented in your tracking information, if you did not receive your merchandise, or if you are missing merchandise. If you do not report this within 30 days, we will not be able to issue you a refund.

What do I do if someone stole my package?

Whether you think your neighbor stole your parcel or someone else, you can frequently get a refund or a replacement from the sender or delivery company.

1. Contact the Sender. …
2. Report It to FedEx, UPS or USPS. …
3. Report the package theft to Amazon. …
4. File a Police Report for the Stolen Package. …
5. Talk to Your Credit Card Company.

What happens when USPS says delivered but no package?

While the USPS provides a customer service hotline that you can contact in the event of missing mail or missing packages (You can reach the USPS Customer Care Center Monday through Friday, 8 AM to 8:30 PM and on Saturday 8 AM to 6 PM EST at 1-800-275-8777), the fastest way to get help is to simply call the post office …

What does Macy mean?

Macy is a female given name, which means “weapon” in Old French. Other spelling variations of the name include Macie, Macey, Maci, and Maisie. The name’s popularity increased after Rowland Macy founded the Macy’s chain of department stores.

What was Macy’s old name?

Macy’s, formerly R.H. Macy and Company, Inc., major American department store chain. Its principal outlet, the 11-story department store that occupies a city block at New York City’s Herald Square (34th Street and Broadway), was for many years physically the largest single store in the country.

Who is Macy’s biggest competitor?

Answer: Macy’s biggest retail competitor is Walmart, while the biggest department store competitor is Kohl’s.