How can I complain against DTDC?

How can I complain against DTDC?

Karnataka, Contact Numbers : 080-25365032,25365039, Fax : 080-25514461.

What if my parcel is lost DTDC?

In the event of any loss DTDC shall provide COF (certificate of facts) on request. A COF charge of 0.2% on the invoice value shall be charged. 12) No claim shall be entertained by DTDC for any loss or shortage damage non-delivery / breakage / leakage / pilferage, etc.

Who is the CEO of DTDC?

Mr. Subhasish Chakraborty, Founder, Chairman and Managing Director of DTDC pioneered DTDC’s unique franchise-based business model that is not only the first of its kind in the Industry but also has been emulated overseas and studied as a business case by leading management institutes.

How many days it will take for DTDC courier?

How long does DTDC take to deliver? Usually 2-7 days. It highly depends on delivery mode and origin/destination. You can estimate the delivery time here.

How do I write a complaint letter to a courier?

Sir/Madam, I would like to lodge a complaint regarding the non-delivery of my parcel sent through your courier services company i.e. ____________ Limited. I am very disappointed with your company’s poor services. Kindly note the following details about the said parcel.

Who is responsible if a parcel goes missing?

When a parcel goes missing, it’s logical to think the courier company is liable. However, it’s actually the retailer who is responsible for compensating you. While it’s a good idea to contact the courier first, if the parcel is truly lost, you’ll need to take it up with the retailer.

How do I complain about a lost parcel?

For online lodging of complaints and status update through website www.indiapost.gov.in (Go to home page and click on Customer Complaints​ link, select option Register Your Complaint for lodging com​​plaint and select option Track your Complaint for knowing the position of the case.)

What happens if courier is not delivered?

Generally, nonmailable packages are returned to the sender. But, if for any reason the sender will not or cannot receive it, the courier company will hold onto a parcel for a while so that the owner can file a claim. However, they cannot wait indefinitely.

Does DTDC refund money?

RULES FOR ACCEPTING SHIPMENTS If the package is damaged or tampered, we request you to refuse delivery. We assure refund upon such refused delivery or non-delivery. If in case you choose to accept the product, you shall do it at your own risk.

What is the Fullform of DTDC?

The full form of DTDC is the Desk to Desk Courier & Cargo. DTDC Express Limited, headquarter is located in Bangalore, Karnataka is an Indian courier delivery services firm.

Is DTDC government or private?

OVERVIEW – DTDC EXPRESS LIMITED Dtdc Express Limited is an unlisted public company incorporated on 26 July, 1990. It is classified as a public limited company and is located in Bangalore, Karnataka.

Is DTDC and Bluedart same?

Both companies provide the facility to send the consignments to domestic and international locations. They also provide tracking the status of these shipments online and by SMS means. Though the services offered by both these courier companies are same, the blue dart is superior in many aspects.

Which courier is fastest?

10 Fastest Courier Services in India That Save You Time and Money

• DHL. DHL Offers:
• FedEx. FedEx offers:
• XpressBees. XpressBees offers:
• Ecom Express. EcomExpress Offers:
• Wow Express. Wow Express Offers:
• Shadowfax. Shadowfax offers:
• Final Thoughts.
• FAQs (Frequently Asked Questions)

What is the cost of 1 kg to parcel in India?

It will charge ₹ 8 to ₹ 20 for additional 500 gram up to 5 kg and ₹ 10 to ₹ 22 for every additional 500 gm thereafter. For business parcels, customers will have to pay in the range of ₹ 45 to ₹ 115 for items weighing up to 2 kg, ₹ 12 to ₹ 30 for additional 1 kg up to 5 kg and ₹ 14 to ₹ 32 thereafter for every 1 kg.

Which is faster speed post or DTDC?

In major cities, the performance of speed post is faster and more reliable. The postal service delivers 99% of letters through speed post within 1-9 days as compared to 92% by private courier services that take up to 10 days. At the local level, the delivery by speed post is 98% compared to 93% by courier services.

How do I write a complaint email?

How to write a complaint email step-by-step

1. Step 1: Starting and Greeting. …
2. Step 2: Explain your problem (Why are you complaining?) …
3. Step 3: Write about what you have done to resolve it (optional) …
4. Step 4: Attach copies of supporting documents (What evidence do you have?) …
5. Step 5: How would you like to resolve the issue?

How do I email a complaint to delivery?

Sub: Complaint Letter for Poor Delivery Service Respected Sir, With due respect, this letter has been written to inform you that I have placed an order through your website 2/3 weeks ago. I have also paid the amount through credit card but still, I have got no response from your end. (Describe in your own words).

How do you email a courier company?

Dear Sir, I would like to lure your attention to an important issue that I have faced lately due to your services. My father (friend/relative) sent me a courier on (Date) and company members told my father (friend/relative) that I will get that package within (date).