For online lodging of complaints and status update through website www.indiapost.gov.in (Go to home page and click on Customer Complaints link, select option Register Your Complaint for lodging complaint and select option Track your Complaint for knowing the position of the case.)

What do I do if my post is not delivered?

Lodge or file your complaints online for postal services of Department of Posts. A complaint can be filed or lodged for cases of loss of parcels, non-delivery or wrong delivery of article, non-refund of charges, non receipt of acknowledgement, etc.

How do you complain effectively and get results?

How to Complain Effectively

Focus on feelings, not facts. “The difference comes down to whether you discuss the facts about a situation or your feelings about it,” she says. …
Talk through what’s frustrating you. …
Sandwich your complaint. …
Lead with how you feel.

How can I track my parcel from India Post?

Article type ‘ POST track <. digit article number>. ‘ to track the status and send SMS on 166 or 51969. Alternatively, you can browse the government website and find the consignment status, Www.indiapost.gov.in.

How do you begin writing a complaint?

To write a complaint letter, you can start with the sender’s address followed by the date, the receiver’s address, the subject, salutation, body of the letter, complimentary closing, signature and name in block letters. Body of the Letter explaining the reason for your letter and the complaint.

How do I complain about my local post office?

File a Complaint with the U.S. Postal Service

Use the USPS website’s Email Us form. …
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.
Speak to the station manager (postmaster) at a local post office.
Contact the postal consumer and industry affairs office that handles questions for your district.

What if India Post is not delivered?

If item is not delivered to recipient then the mail will keep at Speed post office for 18 days. If item is not delivered delivered and full postage wasn’t paid then the mail will keep at Speed post office for 18 days. If item is not delivered and custom charge is due then we will keep it for 21 days at post office.

Why is my India post parcel not delivered?

In case of any information /problem relating to Speed Post delivery or Speed Post tracking, kindly call your Speed Post station or send email and a professional team of customer service executives will assist you.

What happens when a package is not delivered?

One of the basic options is to head to your local office and pick up your package there. The USPS does not deliver packages that are too heavy or too large. They expect you to pick it up instead. You’ll often receive a notification about your package being ready for pick up at the office.

How do I email a complaint?

Here are some steps you can take to write an effective complaint email:

Identify and label the addressee. Before you write the email, identify who exactly needs to receive your email. …
Describe the issue. …
Attach supporting documentation. …
Explain the impact. …
Name your resolution desires. …
Make final formatting edits.

What are the three ways of making a complaint?

An effective complaint often has three steps: explaining the problem; stating your feelings; and asking for action.

How do I request a refund for poor service?

Politely tell the clerk, “Is there someone else can I speak with?” Wait patiently for the clerk to get the supervisor or manager.

Explain again that you want a refund and why. …
When you complain, be as brief as possible. …
Write down the name of every person you speak to and provide a short summary of what they tell you.

How long does Indiapost take to deliver?

201 to 1000 Kms…. Domestic

Success Indicators	Average Time Taken
Local *	1-2 Days
Metro-Metro	1-3 Days
State Capital to State Capital	1-4 Days
Same State	1-4 Days

How many days does it take to deliver a normal post?

An ordinary post in India takes about 10 to 15 days to reach at the destination.

How to track the parcel of Post office?

Indicates a required field. Consignment Number is required Consignment number is not valid. Enter a valid number and try again.

How do I write a complaint letter about delivery?

Dear Sir, I would like to lure your attention to an important issue that I have faced lately due to your services. My father (friend/relative) sent me a courier on (Date) and company members told my father (friend/relative) that I will get that package within (date). But I haven’t got anything yet.

What is official complaint letter?

A complaint letter is a letter written to concerned authorities if we are not satisfied with the service provided by them. These letters are usually formal in nature. Sometimes when we order a product and it is received defective then we write the letter to the related person or company, complaining about the product.

How do you write a strongly worded complaint email?

How to Write a Strongly-Worded Letter of Complaint: A Summary

Step 1: Make Sure You Send It to the Right Place. …
Step 2: Start the Letter With the Right Tone. …
Step 3: Explain the Problem Effectively. …
Step 4: Suggest a Solution. …
Step 5: Enclose or Attach Relevant and Necessary Documents. …
Step 6: Set a Time Limit.

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How can I complain to Indian post?