How can I message DHL?

How can I message DHL?

Receive proactive real-time tracking updates for your DHL shipments.

1. Follow @dhlushelp on Twitter.
2. Click on the envelope icon to send a Direct Message.

How do I speak to someone at DHL Express UK?

HOW CAN WE HELP YOU?

1. Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. …
2. 02476 937 770.
3. Other ways to get in touch.

How do I contact DHL by phone UK?

02476 937 770. Please refer to our Privacy policy for important information on the use of cookies. By continuing to use this website, you agree to this.

How do I contact DHL in Germany?

Please contact the DHL Parcel customer service or call +49 228 4 333 112*.

Why is DHL shipment on hold?

The “on hold” message is often an indication that your package has stopped moving entirely, and is staying in one place. It is usually due to a delay in the package’s journey. For example, if a border between countries is closed, your package will appear as “on hold” because DHL cannot get it through.

Why does DHL take so long to deliver?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn’t shipped it out yet. DHL can’t deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.

Why hasn’t my DHL package arrived?

Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.

Why can’t I track my DHL parcel?

This usually occurs if the information we have is insufficient to track the shipment for you. The address may be incorrect and we require clarification or some additional information may be required. The matter can be resolved very quickly by contacting Customer Service.

Where is my shipment number DHL?

If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop. For examples of the tracking numbers used on DHL shipments, please click here.

Can I send phone by DHL?

With adequate cover and sensible packaging to guard against damage, you can send mobiles quite safely through the post. Whilst our couriers are experienced to handle fragile items, you may want to opt to post your mobile phone via. This helps minimise the handling and time spent in transit.

Does DHL require a phone number?

Your official company letterhead. Sender’s full name and address, including postal code. Sender’s telephone, fax or mobile number and VAT number. Receiver’s complete address details for the recipient of the shipment, including telephone, fax or mobile numbers.

Does DHL deliver Saturday?

The simple answer is Yes! DHL does provide delivery options on Saturdays.

Does DHL have an email address?

Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.

Is DHL the German post office?

DHL became a wholly owned subsidiary of Deutsche Post in 2002. Deutsche Reichspost is succeeded by Deutsche Bundespost. As a government agency, Deutsche Bundespost is responsible for national and international postal services and telecommunications.

How long to ship from Germany to US DHL?

Usually a DHL parcel runs 10-12 days from border to border.

How long will DHL hold my package?

As per our global standard operating procedures we hold shipments for 7 days, or even longer if we have an “Agreed Delivery” date. We will not charge for this storage. Before we return a shipment we always contact the shipper first for new instructions. We can reroute to an alternative address, return or even dispose.

How long does DHL shipment on hold take?

Port congestion doesn’t usually cause too much of a delay. At most, your package may be on hold for a day or two before it resumes its progress once more.

Can I pick up my DHL package?

Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.