How can I speak to a human at DHL?

How can I speak to a human at DHL?

HOW CAN WE HELP YOU?

1. Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. …
2. 02476 937 770.
3. Other ways to get in touch.

How do I contact DHL by phone?

02476 937 770. Please refer to our Privacy policy for important information on the use of cookies.

How do I contact DHL in English?

Please contact the DHL Parcel customer service or call +49 228 4 333 112*.

How do I contact DHL Ireland?

Documents and Packages

1. Contact DHL Express Send Email.
2. Chat.
3. Call DHL Express on 0818 725 725.
4. Contact DHL Express FAQ, Tips and Advice.

How do I make a complaint to DHL?

You can file a complaint with the sender, which could be the customer service department of the online store where you placed your order. They will ensure that your complaint is dealt with by us. You can also submit your complaint to DHL Parcel’s customer service department.

Does DHL require a phone number?

Your official company letterhead. Sender’s full name and address, including postal code. Sender’s telephone, fax or mobile number and VAT number. Receiver’s complete address details for the recipient of the shipment, including telephone, fax or mobile numbers.

Where is DHL head office?

How do I track a DHL package without a tracking number?

If you do not have a tracking number, we advise you to contact your shipper. However, if you have other shipping reference numbers, they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight).

Does DHL deliver Saturday?

The simple answer is Yes! DHL does provide delivery options on Saturdays.

What happens if a parcel is not delivered DHL?

If you missed a delivery, you’ll find a DHL missed-delivery card in your mailbox. Our DHL courier will automatically return the next workday. If you also missed our second delivery attempt, you can collect your parcel at a DHL location. Follow the instructions on your DHL card and on our Track & Trace page.

Why hasn’t my DHL package arrived?

Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.

What if DHL lost my package?

You can contact them by calling (800) 225-5345. The customer care representatives will ask you for more information. Be ready to disclose the tracking ID number, the name of the person who sent the parcel, or the original shipping address.

Why is my DHL package taking so long?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn’t shipped it out yet. DHL can’t deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.

Who delivers for DHL in Ireland?

All DHL Parcels in Ireland are delivered by our exclusive partner An Post. In case of a damaged shipment or missing content, please follow the instructions on An Post’s Website. Here you can find all relevant information for your next steps.

Where are DHL hubs in Ireland?

DHL EXPRESS SERVICE CENTRES

• Cork Service Centre. Block 9004. …
• Dublin City Service Centre. Retail Unit A Trinity Central. …
• Dublin Gateway & Service Centre. Unit 3, Elm Road, Dublin Airport Logistics Park. …
• Galway Service Centre. Unit 11 Milltown Business Park. …
• Shannon Service Centre. Unit 5, Western Business Park.

Where can I complain about DHL courier?

Consumers: 000800-050-1009.

Is DHL a good delivery company?

DHL has a consumer rating of 1.39 stars from 414 reviews indicating that most customers are generally dissatisfied with their purchases. DHL ranks 232nd among Shipping sites.

Is there an ombudsman for DHL?

The Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services. We follow their Code of Practice which provides our customers with additional protection if things go wrong.