How can I talk to a FedEx representative?

How can I talk to a FedEx representative?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Does FedEx have 24/7 customer service?

Customer Support We appreciate hearing what’s on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.

Who do I call if my package was not delivered FedEx?

Calling customer care service at (800) 463-3339 and saying track my package.

Is there FedEx live chat?

Image of Is there FedEx live chat?

Why hasn’t FedEx delivered my package?

You can do that by reaching out to them over the phone at 1-800-463-3339, a 100% toll-free customer service support line that is available on a 24/7 basis. You’ll be able to explain to them your situation and ask questions about the whereabouts of your package and parcel.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

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What if FedEx lost my package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

Why is my FedEx delivery delayed?

Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.

What is end of day for FedEx?

We generally make deliveries from 8 AM to 8 PM, Monday-Friday; and on Saturday and Sunday for residential deliveries. If you got a message that says FedEx will deliver your package by end of day, that means your package should arrive before 8 PM on the delivery date.

Do FedEx deliver on Sunday?

Yes, FedEx Home Delivery is an every-day delivery service, including Saturdays and Sundays with weekend delivery to most residential locations. Take a look at our FedEx Ground and Home Delivery service maps to check availability.

Why is my FedEx tracking not updating?

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it’s not unusual for a shipment to go more than 24 hours without an update while it’s on its way to the final destination. This is especially true during periods of long travel.

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