How do I cancel an order on Pottery Barn?

How do I cancel an order on Pottery Barn?

To change or cancel your order, contact Customer Service at 1.888. 779.5176 Front Door deliveries cannot be canceled as they are processed immediately to ensure quick arrival. We cannot accept changes or cancellations on some items, view our Return Policy.

How long do you have to return to Pottery Barn?

You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required.

Does Pottery Barn have a satisfaction guarantee?

Pottery Barn has a straightforward return policy—you can return your item within 30 days of receiving it.

Where is Pottery Barn furniture made?

Material Quality. Pottery Barn’s furniture pieces are both imported and made in the US.

Can I cancel Pottery Barn order before it ships?

Pottery Barn does not specify how long you have to cancel your order. Suppose you could not cancel your Pottery Barn order or buy a product that does not suit you; you can return it within seven days for Quick Ship upholstery items or 30 days of receiving an ordinary order and get a refund for the order.

What company owns Pottery Barn?

What does Pottery Barn do with returned items?

Since the company launched in 2014, it has partnered with clothing brands like Mara Hoffman and prAna to take returned product, clean it, then resell it at prices that are 20% to 40% lower than the original price.

Can I return Pottery Barn Teen to a regular Pottery Barn?

WAYS TO RETURN Stores – You can return most non-furniture items to your local Pottery Barn Teen store for free.

Can Pottery Barn Teen items be returned to Pottery Barn?

Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or seven days for Quick Ship upholstery items. Returns or exchanges without an original or gift receipt will not be accepted.

Does Williams Sonoma take Pottery Barn returns?

Good news, newbie bride: If you registered at household favorites Williams Sonoma, West Elm and Pottery Barn, returns are totally interchangeable.

Is Pottery Barn real wood?

Pottery Barn has a wide selection of tables crafted from solid wood, some of which are new arrivals.

Are Crate and Barrel and Pottery Barn the same company?

Similar to Williams-Sonoma’s family of labels — Pottery Barn, Williams-Sonoma and West Elm, among others — Crate & Barrel oversees its own namesake brand, CB2 and Land of Nod, which has since been rebranded as Crate & Kids.

Does Pottery Barn warranty their furniture?

Similar to other Williams Sonoma furniture stores such as West Elm, Pottery Barn does not offer any furniture warranties.

What are backordered items?

An item on backorder is an out of stock product that is expected to be delivered by a certain date once it is back in stock. Businesses will often still sell products on backorder with the guarantee to ship them to the buyer once their inventory has been replenished.

How do I make a complaint to Pottery Barn?

Pottery Barn Customer Service – How to file a complaint?

1. Corporate Office Headquarters. 3250 Van Ness Ave. San Francisco CA 94109.
2. Email. [email protected].
3. Customer service number. 1.888.779.5176.
4. Returns. https://www.potterybarn.com/customer-service/email-us/

Where is Pottery Barn headquarters?