How do I complain to Shopee Express?

How do I complain to Shopee Express?

You may contact and call Shopee Express Customer Service Hotline at +603-2777 9222 or email to help@support.shopee.com.my for parcels delivery problem, or Shopee Express pick up issues.

Can I pick up my parcel from Shopee Express hub?

A: Yes, pick up service is available for sellers. You can also drop off parcels at SPX drop off hubs.

What is Shopee Xpress?

Shopee Xpress (SPX), also known as Standard Delivery, is handled directly by Shopee to deliver your orders in the fastest time possible. Pick Up. Delivery. Monday to Sunday (from 8:00 AM to 7:00 PM) Monday to Saturday (from 8:00 AM to 7:00 PM)

How fast is Shopee express delivery?

How long does Shopee Standard Express shipping take? Standard shipping takes 2-8 business days from the time that your order leaves Shopee’s warehouse. Express shipping takes 1-3 business days from the time that your order leaves Shopee’s warehouse.

Can I drop off Shopee Express at JNT?

You can skip the queue and drop off your parcels with no fuss by using our dedicated J&T Express Priority Lanes. All you need to do is prepare your parcels with the relevant documents (e.g. Air Waybill for each parcel and a manifest form) and drop it off at any J&T Express branch with Priority Lanes.

What if I miss my Shopee delivery?

If the seller failed to receive the RTS delivery, the courier will tag the order as Delivery Failed then the item will be on hold at the courier’s warehouse/hub for 7 days. After the 7 days holding period, the parcel will be transferred to Shopee’s office. Learn more here.

How do you pick-up Shopee Express?

After packing the order and applying the label, sellers can visit any one of Shopee Xpress’ drop-off branches found here. They will pass their orders to a drop-off personnel, who will scan the label or manually enter the tracking number to verify with the data submitted by Shopee.

Does Shopee Xpress deliver on weekends?

Shopee Xpress only operates from Monday to Saturday at 8 am to 5 pm. So there is no Shopee delivery on Sunday.

Is Shopee express slow?

Despite its namesake, Shopee Xpress is slow and does not match the reliability and fast delivery of Shopee’s other logistic partners. It may be cheaper (and claim to be faster), but the frustration of a delay or misplaced item is just not worth the small savings they offer.

Is Shopee Express fast?

Shopee Xpress delivers items to your Buyers in the fastest time possible. Faster seller payout is the result of Shopee Xpress’ fast delivery commitment. The shipping fee for Shopee Xpress is cheaper than the average within Metro Manila.

How do I know if my parcel will arrive at Shopee?

You can find the details for the estimated delivery date of your order under the Order Details Page or Shipping Information Page in the Shopee App. Go to Me tab > Select To Receive > Select order > View estimated delivery date in Order Status section.

Is Shopee Express work on Sunday?

Yes. We provide pick-up service on Sunday from 10.00AM to 10.00PM. Q.

How can I change my Shopee Express to J&T?

Step 1: Tap “My Shop” under Me tab, then tap “My Shipping” and choose “J&T Express”.

How do I drop a Shopee express parcel?

You can now drop off your parcels at any Shopee Xpress drop-off points. Upon your arrival at a Shopee Xpress service point, a drop-off personnel will scan the label or manually enter the tracking number to verify the data submitted by Shopee to ensure that it is a valid Shopee Xpress shipment.

How do I drop off a parcel at J&T Malaysia?

Drop Point/ Courier Point – Visit our nearest drop points. Place your items on the counter and make an order. Our admin will proceed to weigh and wrap your parcel as you fill in the consignment note’s information. Then your parcel will proceed for sorting.