How do I contact Apple about a purchase?
How do I contact Apple about a purchase?
Apple Online Store You can buy online or call (800) MY–APPLE (800–692–7753). You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753.
Does Apple have 24 7 support?
Apple’s online support provides the most comprehensive support information available from Apple. Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
How to check your order from Apple?
Check Order Status First, visit your Order Listing(Opens in a new window) page and enter your Apple ID and password. Once you sign in, select an item to view your order details. On your order details page, a progress bar and status message display next to each of your items.
How do I chat with Apple support online?
To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you’re experiencing. Finally, select Chat and sign in with your Apple ID or enter your product’s serial number.
How do I dispute an Apple charge?
Request a refund for apps or content that you bought from Apple
- Sign in to reportaproblem.apple.com.
- Tap or click “I’d like to,” then choose “Request a refund.”
- Choose the reason why you want a refund, then choose Next.
- Choose the app, subscription, or other item, then choose Submit.
Can I text Apple?
Use the Messages app to send unlimited messages to any Mac, iPhone, iPad, or iPod touch using iMessage, Apple’s secure-messaging service. If you have an iPhone, you can also set up text message forwarding to send SMS and MMS messages.
Why can’t I chat with Apple support?
Question: Q: why is there no chat in apple support?? Answer: A: Answer: A: If there are no (or not enough) support personnel available, Chat is not shown as an available option.
What is Apple support number?
Get support now by phone or chat, set up a repair, and more. Call Apple Support at 1-800-APLCARE.
Where is my order history?
Review your order history
- On your mobile device, open the Play Store .
- At the top right, tap your profile icon.
- Tap Payments & subscriptions. Budget & history.
- Tap Purchase history.
How long does it take Apple to process an order?
Apple processes orders in approximately 45 minutes from the time you place your order. In stock products take the least amount of time and can be shipped on the same day or the following business day. Custom configurations can take one to four weeks, depending on the demand.
Why is my Apple order still processing?
Apple’s online order system is real-time and quite accurate. You cannot get your items any faster than what you were told at the time of order. And your order will remain in Processing until the EXACT moment the items are preparing to ship. Not a moment sooner.
Is Apple support chat a real person?
Again, from the Apple Chat page: “Talk to a real person… Most often, your conversations will be with a live agent. You might get fast, automated responses for simple requests, but a real person will be available if needed.”
How do I contact Apple about credit card charges?
On your iPhone
- Open the Wallet app and tap Apple Card. …
- Under Latest Transactions, find and tap the transaction that you want to dispute.
- Under Transaction History, tap the transaction again.
- Tap Report an Issue.
- To chat with an Apple Card Specialist, tap Dispute Charge, Unknown Transaction, or Other Issue.
Can you dispute Apple Pay purchases?
you can talk to apple pay support and dispute the charges. Go to your apple card on the iPhone, then click on the transaction, then click on the amount and then click report an issue.
Now Apple is offering app amnesty. Last week, as part of an agreement with regulators following the settling of a 2011 class-action lawsuit, Apple began emailing customers letting them know they can request a refund for any unauthorized in-app purchases minors have made on their account.
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