How do I contact DHL parcel?

How do I contact DHL parcel?

HOW CAN WE HELP YOU?

1. Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. …
2. 02476 937 770.
3. Other ways to get in touch.

What happens if my DHL parcel is not delivered?

In the event that your parcel has been sent on a service that requires a signature at the specified delivery address and there is no-one at home, the driver will leave a calling card.

How do I contact DHL in English?

Please contact the DHL Parcel customer service or call +49 228 4 333 112*.

How do I find out where my DHL parcel is?

Call 0844 248 0844* and say “track a parcel” using our speech recognition telephone system. This service is available 24 hours a day, 7 days a week. * Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.

Does DHL require phone number?

Your official company letterhead. Sender’s full name and address, including postal code. Sender’s telephone, fax or mobile number and VAT number. Receiver’s complete address details for the recipient of the shipment, including telephone, fax or mobile numbers.

How do I track a DHL package without a tracking number?

If you do not have a tracking number, we advise you to contact your shipper. However, if you have other shipping reference numbers, they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight).

Why is my DHL package taking so long?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn’t shipped it out yet. DHL can’t deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.

Does DHL have an email?

Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.

How do I know when my DHL package will arrive?

If you don’t have a tracking number available and just want to check when DHL usually delivers to you, go to the parcello page and click on the button “Only the times (without tracking number)”. Then you enter your address and a time window will be displayed.

Do DHL text you before delivery?

Gone are the days when a recipient needs to wait in all day for a parcel to be delivered. With our email and text notifications, your recipient will receive a one-hour time slot on the morning of the delivery and a ‘You’re next’ text when they are the next stop on the driver’s route.

Can I pick up my package from DHL?

Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.

What is DHL phone number?

What do I need to receive a package from DHL?

Check the address and opening hours of the location on our Track & Trace, using the QR code or delivery code on the DHL card that the courier leaves in your mailbox. When picking up a parcel, a valid identification document (identity card, passport, or driver’s license) is always required.

What is recipient phone number?

Recipient Cellphone Number means the cell phone or mobile number selected by You or the Customer which will be credited with Prepaid Airtime; Sample 1Sample 2Sample 3.