How do I contact Express?

How do I contact Express?

Call toll-free (888) EXP-1980 and our customer service team will assist you with return instructions. You may also email us at customerservice@express.com.

Where is my order express?

Please call 1-888-EXP-1980 if you wish to check on the status of your phone order.

What bank is Express credit card?

Express Credit Card Accounts are issued by Comenity Bank.

How do I cancel my Express account?

You may cancel your participation in the Program and close your Program Account by calling 1-888-397-1980. If you cancel your participation in your Program, you will no longer earn Points, your Program Account will be deactivated, and all remaining and unused Points and Express Cash will be forfeited.

How long does it take Express to ship?

Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories.

What is considered express shipping?

In general, when both express and expedited shipping options are offered, express shipping is faster, often meaning 2-day or next-day delivery, while expedited just means “faster than standard.”