How do I contact FedEx chat?

How do I contact FedEx chat?

Need help? Text 29372 to chat with our Virtual Agent.

Does FedEx have a chat option?

FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.

How to text FedEx?

It’s as easy as sending an SMS. Simply SMS “TRACK” followed by tracking number (e.g. “TRACK 123456789012”) to 9880971255, and FedEx will respond with your shipment’s status. There are no sign-ups or extra steps involved.

How do I contact FedEx about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Can I contact FedEx via email?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

How can I talk to a FedEx manager?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.

What do you do if FedEx doesn’t deliver?

If your package’s tracking status says it was delivered but you can’t find it, go to our tracking page and follow these steps:

1. Enter your tracking number or reference number.
2. Select Manage Delivery, then Report Missing Package. …
3. Confirm that you’ve checked everywhere the package might have been left by clicking Yes.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

What happens if FedEx loses my package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

Does FedEx text you before delivery?

FedEx does not request, via unsolicited mail, text or email, payment or personal information in return for goods in transit or in FedEx custody.

How do I report a FedEx package not delivered?

1. If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps:
2. Enter your tracking number or reference number.
3. Select Manage Delivery, then Report Missing Package.

Can FedEx call me?

FedEx told us over email that they don’t make automated calls to customers. The scam is called the delivery break-in scam, according to the Better Business Bureau. They say to watch out for anyone asking what the best day to deliver a package would be. Generally, UPS or FedEx would leave a note on your door.

Why does my FedEx package say delivered but it’s not here?

It means the driver may have accidentally marked it delivered and even received by you. They could have delivered it to another similar address and marked it delivered.

Does FedEx have 24/7 customer service?

Customer Support We appreciate hearing what’s on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.

How do I find out where my package is?

To track a package, locate the tracking number sent to you and enter it on the shipping carrier’s website. If the shipper uses self-delivery or in-house shipping, they may have a specific tracking solution they will electronically send to you.