How do I contact FedEx customs clearance?

How do I contact FedEx customs clearance?

For customs brokerage assistance: Call 1.800. 249.2953 or 1.716. 897.1075. Email: us@ftn.fedex.com.

How long is a clearance delay FedEx?

How long will FedEx be able to keep my shipment on hold for import clearance? FedEx will usually hold the shipments for 10 days for customer instructions or approvals. On the 11th day, we will return the shipment back to origin, if no positive feedback from the customer.

How do I get FedEx self clearance?

How do I self-clear? If your goods have arrived at a FedEx, UPS or DHL facility in Canada, you can self-clear the items by collecting some documents and making a trip to your local Customs office. You must wait for the goods to arrive at the warehouse before you can self-clear.

Does FedEx do custom clearance?

FedEx offers standard customs clearance, however, we also offer a comprehensive range of value-added solutions when your shipment has special clearance needs.

What is clearance process FedEx?

By the time the plane arrives at its destination, many packages have already been cleared by Customs. As the plane is unloaded, the Expressclear system identifies packages to be examined and prints “cleared” Customs labels for all others. Cleared shipments are transferred to trucks for immediate delivery.

How do I contact customs about a package?

U.S. Customs and Border Protection

1. Website: U.S. Customs and Border Protection.
2. Contact: Contact Customs and Border Protection. …
3. Local Offices: Ports of Entry—Air, Land, and Sea.
4. Main Address: 1300 Pennsylvania Ave., NW. …
5. Phone Number: 1-202-325-8000.
6. Toll Free: 1-877-CBP-5511 (1-877-227-5511)
7. TTY: 1-866-880-6582.
8. Forms:

What can I do about a clearance delay FedEx?

A common frustration with shipping delays is there is nothing you can do but wait. If you go online and note that your package is marked ‘clearance delay’ contact the service that shipped it. Contact the recipient to let them know what is going on.

Why is customs clearance taking so long?

The most common reason for shipments being held for Customs clearance is missing documentation and information. Documentation and information gaps can often be corrected at the origin location through process improvement, implementation, and training.

How long does clearance in progress take?

Typically, a customs clearance takes less than 24 hours. If your paperwork is lacking, however, it could take several days before your shipment clears customs.

Can I do customs clearance myself?

You can make a declaration yourself, or appoint someone to deal with it on your behalf. You may be able to make a simplified declaration – find out whether that applies to you here, or check if Authorised Economic Operator status could benefit you.

How do I get my package out of customs?

1. Contact your 3PL provider. Your first action should be to contact whoever has shipped your goods. …
2. Contact your carrier. Ensure that your shipment is actually stuck in customs. …
3. Find out if there are outstanding taxes. …
4. Ensure there is no missing or incorrect paperwork. …
5. Wait. …
6. Stuck at Customs FAQ.

What do I need to self clear my package?

Do I have to pay FedEx clearance fee?

The item was admitted by Canada customs duty-free. The Clearance Entry Fee is imposed by FedEx, and is not to reimburse them for a fee paid to the government.

What do I do if my FedEx package is stuck in customs?

If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status.

What is customs clearance process?

Customs clearance is the process of getting permission from the associated government agency to either move goods out of a country (export) or bring goods into the country (import). We can also define customs clearance as a document that the customs authority issues to a shipper.

How long can customs hold my package?

Normally, in three business days its status would change to “Released by Customs”, meaning that the package is on its want to you. But sometimes this doesn’t happen. There are two main reasons why international packages get held up in customs for more than three days.

What does it mean when a package is in clearance?

A “clearance delay” is the term used when packages or shipments are held at customs. If you’re shipping internationally or importing product across a border, the last thing you want is a clearance delay. In the day and age of fast, even free shipping, you can’t afford lengthy delays on the import side of things.