How do I contact FedEx that was not delivered?
How do I contact FedEx that was not delivered?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
How do I report a FedEx package not delivered?
- If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps:
- Enter your tracking number or reference number.
- Select Manage Delivery, then Report Missing Package.
What to do if a package says delivered but was not?
If your tracking information shows that your package was delivered but you can’t find it:
- Carrier may have placed it in a safer location, please check: …
- Check your mailbox again as some packages come separately from your regular mail.
- Check with others in your house that may have accepted it.
Why hasn’t FedEx delivered my package?
You can do that by reaching out to them over the phone at 1-800-463-3339, a 100% toll-free customer service support line that is available on a 24/7 basis. You’ll be able to explain to them your situation and ask questions about the whereabouts of your package and parcel.