How do I contact FedEx that was not delivered?

How do I contact FedEx that was not delivered?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I report a FedEx package not delivered?

  1. If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps:
  2. Enter your tracking number or reference number.
  3. Select Manage Delivery, then Report Missing Package.

What to do if a package says delivered but was not?

If your tracking information shows that your package was delivered but you can’t find it:

  1. Carrier may have placed it in a safer location, please check: …
  2. Check your mailbox again as some packages come separately from your regular mail.
  3. Check with others in your house that may have accepted it.

Why hasn’t FedEx delivered my package?

You can do that by reaching out to them over the phone at 1-800-463-3339, a 100% toll-free customer service support line that is available on a 24/7 basis. You’ll be able to explain to them your situation and ask questions about the whereabouts of your package and parcel.

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