How do I contact Fedex that was not delivered?

How do I contact Fedex that was not delivered?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I contact Fedex about my package?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

What do I do if my FedEx package wasn’t delivered?

If your package’s tracking status says it was delivered but you can’t find it, go to our tracking page and follow these steps:

1. Enter your tracking number or reference number.
2. Select Manage Delivery, then Report Missing Package. …
3. Confirm that you’ve checked everywhere the package might have been left by clicking Yes.

What do I do if my package was delivered but it wasn t?

In rare cases, package may show as ‘delivered’ but could take additional 24 hours….Carrier may have placed it in a safer location, please check:

1. Mailbox.
2. Porch.
3. Garage.
4. Any area out of potential weather hazards.
5. Exterior doors and any locations where the package could be placed.

How do I find out where my package is?

To track a package, locate the tracking number sent to you and enter it on the shipping carrier’s website. If the shipper uses self-delivery or in-house shipping, they may have a specific tracking solution they will electronically send to you.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

How long before a package is considered lost FedEx?

File promptly You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. Claims for undelivered or lost shipments must be filed within nine months of the shipment date.

Where is my FedEx package?

You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

What happens if FedEx delivers to wrong address?

What happens if my package was delivered to the wrong location?

1. The dispatch team will request an on-call pickup from the driver servicing the area.
2. The driver will pick up the shipment.
3. The driver will reattempt the delivery the same day if possible.

Who is responsible for missing package?

As a general rule of thumb, if you don’t see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.

What does it mean when it says your package is in transit?

‘In transit’ means that your package is on its way to its final destination. It does not necessarily mean that your package is in a moving vehicle such as an aircraft or truck. It may be at a FedEx facility.

Why is my tracking not updating?

If tracking is not updated, make sure you have entered the exact same tracking number. USPS has a tracking number for each shipment, so you must use the correct number. If the problem persists, there may be a problem on the carrier’s end.

How accurate is FedEx tracking?

Major Checkpoints Only Update Tracking Some of their scans don’t even work to update the information. Instead, FedEx relies on its facilities to update tracking information. This doesn’t deliver the most accurate information because it can still take several days before a driver can pick up the package and deliver it.