How do I contact International USPS?

How do I contact International USPS?

Our new process will provide greater customer convenience as customers will now simply call the International Inquiry Center at 800-222-1811 to initiate an inquiry regarding international registered, recorded delivery, insured, and ordinary parcels.

Why is my package still in transit USPS International?

For international shipments, it could be stuck with USPS or at customs. Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package.

How long before a package is considered lost USPS International?

For most mail classes, the package must be lost for at least 7 days from the date of mailing before you can initiate a request to have the USPS search for the missing mailpiece. When is a USPS Package Considered Lost?

Can I track an international package through USPS?

The USPS provides different levels of package tracking for international packages depending on the mail class. For Global Express Guaranteed and Priority Mail Express International, you receive delivery status information using the Track & Confirm tool.

Why is my USPS international tracking not updating?

One of the most common reasons USPS tracking information hasn’t updated is because the harsh weather conditions have slowed down the delivery process, blocking your mail or package from moving farther along the infrastructure until it gets to its ultimate destination.

What to do if USPS lost international package?

Filing an International Claim for Lost Mail or Packages Call 1-800-222-1811. Customers will need a 10-digit GXG tracking number which starts with either “82” or “83” and the GXG Air Waybill (PS Form 11FGG1) as evidence of mailing. Online inquiries can only be initiated by the U.S. sender.

Should I be worried if USPS tracking hasn’t updated in 3 days?

Not necessarily. While it is required that packages with tracking numbers be scanned at every stop along the way from origin to destination, these scans are sometimes missed or skipped. There are a variety of reasons this might happen, but there is no need to start worrying yet.

Why are international shipments taking so long?

Delivery times in destination countries are slow, due to the effects of the Coronavirus on their own postal services. Route suspensions in a number of countries also heavily affect the ability of postal workers to deliver shipments like normal.

Where is my package International USPS?

To initiate inquiries for undelivered or damaged articles, call the International Research Group at 800-222-1811. If an inquiry determines that a package is lost, the Postal Service will send a claim packet to the U.S. sender with instructions on how to file a claim.