How do I contact NC Utilities Commission?

How do I contact NC Utilities Commission?

If those efforts fail, reach out to the Public Staff – North Carolina Utilities Commission. Their Consumer Services Division has employees to help consumers resolve utility complaints. You can reach them via phone (919-733-9277 or 866-380-9816) or via email.

Who regulates Duke Energy in NC?

Duke Energy is regulated by the Federal Energy Regulatory Commission (FERC).

Who regulates utilities in North Carolina?

Welcome to the North Carolina Utilities Commission An agency of the State of North Carolina created by the General Assembly to regulate the rates and services of public utilities in North Carolina.

Is North Carolina a regulated state?

North Carolina has a highly regulated monopoly-controlled electricity market where investor-owned utilities (IOUs) make most of the decisions about where our power comes from. North Carolina does not have a free market where energy technologies can enter and compete on price and quality.

Can utilities be shut off in NC 2022?

1, but the company announced another extension Thursday. CHARLOTTE, N.C. — Duke Energy announced Thursday the company will continue to avoid shutting off electricity for the most at-risk families through March of 2022.

How do I file a complaint against a business in NC?

You may wish to file a consumer complaint with the North Carolina Consumer Protection Division. You can file a complaint online or call 1-877-5-NO-SCAM for assistance.

Who is Duke Energy owned by?

The Vanguard Group, Inc.

Is Duke Energy regulated or deregulated?

Duke Energy Progress is a regulated public utility primarily engaged in the generation, transmission, distribution and sale of electricity in portions of North Carolina and South Carolina.

Is Duke Energy a government contractor?

Building the Best Project: Best Practices, cont. Duke Energy uses multiple strategies to develop and delivery solutions to federal customers. As a prime contractor, Duke Energy is responsible for ensuring best value, competitive delivery.

Can utilities be shut off right now in NC?

Under executive orders from Gov. Roy Cooper, utility companies have been prohibited since March 31 from charging late fees or cutting service to people who haven’t paid their bills.

Is electricity regulated in North Carolina?

Today, the Commission regulates companies that provide electricity (including electricity resellers), telephone service (including payphone service and shared tenant service), natural gas (including gas resellers), water (including water resellers), wastewater, household goods movers, buses, brokers, and ferryboats.

How can I challenge my electric bill?

If you get a bill you think is incorrect because you’ve been charged the wrong amount, you can dispute it with your supplier. In order to make a complaint you will need to be able to say why you think you’ve been charged the wrong amount and include evidence to support your claim.

Is ABC the only liquor store in NC?

NC’s state-local government model is the only one in the country. There are 50 county and 118 municipal ABC boards, some with only one store. Beer and wine are sold by private retailers in places that have voted in favor of it. Two of North Carolina’s 100 counties have no ABC stores.

Where does NC get its electricity?

North Carolina primarily uses coal from West Virginia and Kentucky. The state’s electricity generation is mainly produced by coal, followed by nuclear power and natural gas. The residential and transportation sectors lead the state’s energy consumption, followed equally by the commercial and industrial sectors.

What does ABC stand for in North Carolina?

The North Carolina Alcoholic Beverage Control Commission (NC ABC Commission) is an independent state agency housed in the NC Department of Public Safety with a direct report to the Governor’s Office.

What months can your electric not be shut off in NC?

From November 1 through March 31, utility companies cannot disconnect service to households that: include someone who is disabled or age 65 or older; are unable to pay under an installment plan; and are certified by a local social services agency as eligible to receive assistance under an energy assistance program.

What is the North Carolina executive order regarding utilities during the coronavirus disease pandemic?

124. Prohibits utilities – including electric, gas, water and wastewater services – from disconnecting customers unable to pay during the COVID-19 pandemic and from collecting fees, penalties or interest for late payments.

Is Duke Energy still suspending disconnects?

(RALEIGH) Attorney General Josh Stein today released the following statement after Duke Energy announced it was voluntarily extending its moratorium on utility disconnections through March 2022 for customers who qualify for energy assistance funding programs.