How do I contact Severn Trent Water?

How do I contact Severn Trent Water?

For queries relating to Severn Trent Water, please call them directly on 0345 7500 500 or visit www.stwater.co.uk/help-and-contact/contact-us/. Severn Trent Head Office – Contact Number: 0800 783 4444 – Address & Directions. Severn Trent Head Office – Contact Number: 0800 783 4444 – Address & Directions. The cancellation can be processed online, using the Severn Trent Water’s form, alternatively, you can call or send an email. Email customercare@severntrent.co.uk and ask them to cancel your account. Customers can sign up to Severn Trent’s text messaging service by simply texting YES to 60267.

Does Severn Trent have an email address?

To contact Severn Trent email, just send your email to customercare@severntrent.co.uk, you can use this Severn Trent email address for almost any inquiry or even to write a complaint. The cancellation can be processed online, using the Severn Trent Water’s form, alternatively, you can call or send an email. Email customercare@severntrent.co.uk and ask them to cancel your account. Severn Trent Water | We Own It. Severn Trent is a UK plc listed on the London Stock Exchange. Severn Trent supplies water to households and businesses, mostly in the Midlands and surrounding area. It loses 431.6 million litres of water per day – over a bathtub per household!

Is there a free phone number for Severn Trent?

For any questions about your water supply or sewerage service, our team is here to help 24 hours a day, 7 days a week on 0800 783 4444 (free from most landlines and some mobiles). For any questions about your water supply or sewerage service, our team is here to help 24 hours a day, 7 days a week on 0800 783 4444 (free from most landlines and some mobiles). For any questions about your water supply or sewerage service, our team is here to help 24 hours a day, 7 days a week on 0800 783 4444 (free from most landlines and some mobiles). If there’s a planned interruption to your water supply lasting more than 4 hours, your water company must give you 48 hours written notice. It must restore the supply by the time stated in the notice. You need to let your water company know when you’re planning to move – and where to. Check your water company’s website to find out how to do this. If you have a water meter, give your water company at least 5 working days notice so they can arrange a final meter reading. You need to let your water company know when you’re planning to move – and where to. Check your water company’s website to find out how to do this. If you have a water meter, give your water company at least 5 working days notice so they can arrange a final meter reading.

Does Severn Trent Water have a mobile app?

Severn Trent Water has launched a new mobile app that allows customers to report bursts and leaks. Alongside Juno, Severn Trent also has webchat and a social media team that’s available 24/7, as well the video calling service where customers can FaceTime with an engineer when reporting a leak. Alongside Juno, Severn Trent also has webchat and a social media team that’s available 24/7, as well the video calling service where customers can FaceTime with an engineer when reporting a leak. Alongside Juno, Severn Trent also has webchat and a social media team that’s available 24/7, as well the video calling service where customers can FaceTime with an engineer when reporting a leak.

How do I find my Severn Trent account number?

Your Severn Trent Water account number is 10 digits long and can be found at the top right hand side of your bill. If you do not have a bill please contact us by chatting to us online. This is the postcode of the address where the supply is received. Legally, the water meter is an asset that belongs to Severn Trent. It must not be removed or be instructed to be removed by you under any circumstances. Tampering with the meter is a contravention of Section 175 of the Water Industry Act 1991. Yes, you can check the water bill online on the official website of your water board.

Can I get a refund from Severn Trent Water?

If you’ve moved to a new house out of the Severn Trent region and your account for your old address is in credit, we will send you a refund within 14 days of us being notified that you have left the property. If you haven’t yet let us know you’ve moved to a new house, please contact us. You can let us know about your move anytime, provided it’s not more than 28 days in the future. If you are unsure whether your new home is one we supply you can check on our supply map. We can also check that for you when you change the address.