How do I dispute a charge on FedEx?

How do I dispute a charge on FedEx?

How to dispute an invoice:

1. Log in to FedEx® Billing Online.
2. On the ‘Account summary’ page, select the invoice you want to dispute.
3. In the ‘Invoice detail view’ section, click ‘Dispute invoice’
4. In the ‘Dispute entire invoice’ section, select a reason for the dispute.
5. Click ‘Dispute’

Can I dispute FedEx invoice?

With FedEx® Billing Online, you can dispute an invoice or shipment – once you’ve sent a request, we aim to get back to you within three to five business days. Please note that any disputes related to invoices should be submitted by the sender within 30 days from the date of the invoice or the invoice due date.

How do I speak to a human on FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How can I contact FedEx by phone?

How do I get a refund from FedEx?

You may request a refund or credit due to a service failure by submitting the request via our telephone billing option at 1.800. 399.5999 (option 4). Your notification of a service failure must include your FedEx tracking number and invoice number, if applicable.

How do I dispute a FedEx denial claim?

In order to get the best chance of your claim being resolved favorably, it’s best to include all the paperwork pertaining to the order. This includes the commercial invoice for the goods and the parcel, as well as proof of the costs you have incurred as a result of the loss of, or damage to, the parcel.