How do I dispute a charge on my U-Haul?

How do I dispute a charge on my U-Haul?

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1. Live Chat. Chat with a U-Haul. representative online now. Connect.
2.  Email Us. Contact us using the email. form or email us directly at. [email protected]. Submit Request.
3. Give Us a Call. 1-800-GO-U-HAUL (Option 3) (1-800-468-4285) (Option 3) Call.
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Can I cancel U-Haul anytime?

Yes, you can cancel your U-Haul truck or trailer reservation. For U-Haul to help serve more families, we ask that you let us know you need to cancel at least 24 hours before your scheduled move date.

What happens if you cancel a U-Haul reservation?

U-Haul requests you cancel your reservation 24 hours in advance, but there are no fees if you have to bail at the last minute.

What happens if you lose your U-Haul key?

With SafeTrip, you are covered if you lose truck keys. U-Haul is just a call away for help.

How long does U-Haul take to refund?

Once your order has arrived back at our warehouse and has been verified, we will credit back the product cost (shipping will not be refunded unless a product was defective) within 2 to 5 days.

What happens if you steal a U-Haul?

Answer: In the event that your truck is stolen, it will likely be covered by the rental company if you purchased coverage. The theft of your belongings, however, will not be covered. For that, you should check with the provider of your home-owner’s or renter’s insurance.

How do I change my U-Haul reservation time?

If you do not need the equipment you have reserved please let us know by the day prior to your move date. You may change or cancel your reservation by accessing it online at https://www.uhaul.com/Orders/ or by contacting your local U-Haul representative or your pick up location.

Why did I get charged twice for U-Haul?

If the amount you owe is more than the amount held, U-Haul will charge you the amount held, plus any additional amounts owed in a separate transaction.

How do I close my U-Haul box?

Can you pick up and drop off U-Haul at different locations?

If you have an In-Town Rental contract, this must be returned to the location you picked it up from. All One Way contracts will include a return location address, or a phone number to arrange a drop-off location.

How old do you have to be to rent a U-Haul?

What is the Age Requirement? To rent a U-Haul moving truck, a driver must be at least 18 years of age. To rent a U-Haul trailer, the renter must be at least 16 years of age.

Does U-Haul have a military discount?

UHaul does not have an official military discount. However, some former customers claim they saved 10% to 15% by contacting UHaul over the phone and asking about a military discount. The best method is to contact their sales department at 800-468-4285.

How do you open a U-Haul door without a key?

How do I find my U-Haul access code?

If you forgot your access code, you can find it within your U-Haul account. How do I lock up my storage unit? We require that all customers secure their rooms using a round discus style lock. They can be purchased at a discount from the U-Haul store online or at the counter during move-in.

Can U-Haul truck be locked?

When you rent a U-Haul truck, you can lock it with any lock that fits or you can simply purchase a U-Haul lock that can fit it. It is always important to lock your U-Haul truck to protect your stuff from being stolen or damaged.

Do you have to wash a U-Haul before returning?

Check under the seats to make sure you’ve picked up all personal items as well as taking trash items, like bottles and food items, out. If your truck is dirty upon return a cleaning fee will be tacked onto your charges.

What type of gas does a U-Haul truck take?

Generally speaking, U-Haul vehicles take unleaded gasoline.

How do you fill a U-Haul truck with gas?