How do I email a complaint to USPS?

How do I email a complaint to USPS?

Complaint About Mail Service Use the USPS website’s Email Us form. Select an inquiry type that most closely relates to the complaint or question that you have. On the website, you can also file a claim or request a refund for shipping. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.

How do I lodge a complaint against the Post Office?

For online lodging of complaints and status update through website www.indiapost.gov.in (Go to home page and click on Customer Complaints​ link, select option Register Your Complaint for lodging com​​plaint and select option Track your Complaint for knowing the position of the case.)

Does the post office take complaints seriously?

If your business is experiencing a delivery issue or has a concern regarding customer service, the email service or a telephone call offer a convenient way to discuss the problem. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead.

How do I report mail not being delivered?

Postal Service

1. For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked “Where is My Package” or “Where is My Mail.”
2. For lost or damaged mail, file a claim for either international mail or domestic mail.

How do I email the postmaster general?

We’re in the digital age, and almost anyone can be reached through email. The postmaster general’s contact is [email protected], but as the Chief Executive Officer of a company with a 640,000-person workforce, she’s probably inundated with new messages.

How do you send an email to the postmaster?

To email the USPS, visit https://usps.force.com/emailus/s/. Send USPS a letter in the mail for general questions. If you don’t mind waiting for a response, you can send a letter to the postmaster general.

How do you complain effectively and get results?

How to Complain Effectively

1. Focus on feelings, not facts. “The difference comes down to whether you discuss the facts about a situation or your feelings about it,” she says. …
2. Talk through what’s frustrating you. …
3. Sandwich your complaint. …
4. Lead with how you feel.

How do you begin writing a complaint?

To write a complaint letter, you can start with the sender’s address followed by the date, the receiver’s address, the subject, salutation, body of the letter, complimentary closing, signature and name in block letters. Body of the Letter explaining the reason for your letter and the complaint.

How do I write a letter of complaint to the Post Office?

Sir, We seek to lodge a complaint that the package received by us, on (date – dd/mm/yy), from (City/Town Name) is poorly damaged. (Describe in your words). The package enclosed packing slips that have been received in an awful situation.

Who is the boss of the local postmaster?

Louis DeJoy is the 75th Postmaster General of the United States and the Chief Executive Officer of the world’s largest postal organization. Appointed by the Governors of the Postal Service, DeJoy began his tenure as Postmaster General in June 2020.

How do I get ahold of USPS customer service representative?

Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777):

What does USPS Consumer Affairs do?

Provides information and assistance for postal products and services. Oversees the resolution of customer issues and congressional inquiries; and promotes a proactive relationship that builds and improves customer retention.

Why is the mail not being delivered?

The Postal Service has faced backlash in recent months for late deliveries, largely brought on by impacts of the COVID pandemic, staffing shortages, and increased mail volumes. But in some cases, your mail might not be delivered for reasons outside of USPS delays.

What do I do if USPS says delivered but no package?

You’ll be asked to wait seven days from the expected delivery date to start an official Missing Mail Case, but as soon as that timeline has passed you can reach out directly to the USPS through the Find Missing Mail section of their website or by going to MissingMail.USPS.com and punching in your tracking information.

What to do if USPS says package was delivered but it wasn t?

One of the basic options is to head to your local office and pick up your package there. The USPS does not deliver packages that are too heavy or too large. They expect you to pick it up instead. You’ll often receive a notification about your package being ready for pick up at the office.

How do I contact Louis Dejoy postmaster general?

Postmaster General & Chief Executive Officer

1. (HQ) (202) 268-2000. (HQ)
2. ❅❅❅❅❅@usps.gov.
3. (HQ) 475 L’Enfant Plaza, S.W., Washington, D.C., District of Columbia, 20260, United States. (HQ)

Who is the USPS Consumer Advocate?

If your postal problems cannot be solved by your local post office, then write to the Consumer Advocate. His staff stands ready to serve you. Write to: The Consumer Advocate, U.S. Postal Service, Washington, D.C. 20260-6320. Or phone: 1-202-268-2284.

How do I contact USPS about a late delivery?

Call 1-800-275-8777 (1-800-ASK-USPS) to ask for the phone number for your local Consumer Affairs office regarding a Missing Mail request.