How do I email FedEx billing?
How do I email FedEx billing?
Billing / Invoice FAQ’s. How can I request a copy of my invoice / awb / credit note? Or send an email to ind-cis@mail.fedex.com and mention invoice and/or awb number.
Where do I email FedEx Freight claims?
For Freight claims, please send supporting documents to file.freightclaim@fedex.com.
Can I contact FedEx via email?
If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.
How do I dispute a FedEx Freight bill?
My invoice is incorrect, what do I do?
- Log in to FedEx® Billing Online.
- On the ‘Account summary’ page, select the invoice you want to dispute.
- In the ‘Invoice detail view’ section, click ‘Dispute invoice’
- In the ‘Dispute entire invoice’ section, select a reason for the dispute.
- Click ‘Dispute’
What is FedEx billing address?
FedEx. P.O. Box 94515. Palatine, IL 60094-4515.
How do I dispute a FedEx freight invoice online?
My invoice is incorrect, what do I do?
- Log in to FedEx® Billing Online.
- On the ‘Account summary’ page, select the invoice you want to dispute.
- In the ‘Invoice detail view’ section, click ‘Dispute invoice’
- In the ‘Dispute entire invoice’ section, select a reason for the dispute.
- Click ‘Dispute’
How do I contact a FedEx claim?
Call customer service at 1.800. GoFedEx 1.800. 463.3339. Complete a claim form and e-mail, fax or mail it (see step 3).
How long do I have to file a FedEx freight claim?
Claims for concealed loss and visible or concealed damage must be reported within 21 calendar days and all supporting documentation filed within 9 months of delivery date. Claims for non-delivery must be filed within 9 months of the committed delivery date.
What is FedEx Ground email address?
Contact Air & Ocean Freight Forwarding
FedEx Express FedEx Ground Customer Service | 1.800.GoFedEx 1.800.463.3339 |
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FedEx Trade Networks Customer Contact Center (8:00 a.m. – 8:00 p.m. EST) Email: ftn_us@fedex.com U.S./Canada/Mexico Border Customer Service | 1.800.249.2953 |
How do you know if FedEx email is real?
These fraudulent emails appear to originate from a FedEx employee (e.g., ‘bjones@fedex.com’). The body of the message may contain a fake notice related to FedEx services or may contain only a random phrase or sentence. Be aware that the attachment contained in the email may contain a computer virus.
Does FedEx have chat support?
How do I view my FedEx Freight bill?
Step 1: Log in to your Freight Billing Online account. Step 2: Select Payment History tab to view your paid invoices. On the Payment History page, you can see a list of all Freight Billing Online payments and their status.
How do I escalate a FedEx complaint?
FedEx
- Call Customer Care Contact Form on 1 (800) 463-3339 or 1 (800) Go FedEx.
- Visit Customer Support Center.
- Tweet FedEx Customer Care.
- Tweet FedEx.
How do I get a refund from FedEx?
You may request a refund or credit due to a service failure by submitting the request via our telephone billing option at 1.800. 399.5999 (option 4). Your notification of a service failure must include your FedEx tracking number and invoice number, if applicable.
Who can file a claim with FedEx?
The sender, the recipient or a third party can file the claim. Claims for concealed loss, visible or concealed damage, delay and FedEx® Collect on Delivery (C.O.D.) payment (where applicable) must be reported within 21 calendar days and all supporting documentation filed within 9 months of delivery date.
Does FedEx pay for lost packages?
You can file a claim for a missing FedEx package within nine months of its shipment date through the company’s Express, Ground, or Freight services. FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content.