How do I file a claim with FedEx Freight?

How do I file a claim with FedEx Freight?

Submit claim online at: fedexfreight.fedex.com/claim.jsp. Call customer service at 1.866. 393.4585.

How do I contact a FedEx claim?

Call customer service at 1.800. GoFedEx 1.800. 463.3339. Complete a claim form and e-mail, fax or mail it (see step 3).

Does FedEx Freight offer reimbursement?

FedEx Freight provides a tuition assistance program for eligible U.S. and Canada based employees enrolled in certain educational courses. Full-time employees are eligible for assistance up to $5,000 for undergraduate, graduate and doctoral courses per calendar year per employee.

How do I claim refund with FedEx?

You may request a refund or credit due to a service failure by submitting the request via our telephone billing option at 1.800. 399.5999 (option 4). Your notification of a service failure must include your FedEx tracking number and invoice number, if applicable.

How long do I have to file a FedEx freight claim?

Claims for concealed loss and visible or concealed damage must be reported within 21 calendar days and all supporting documentation filed within 9 months of delivery date. Claims for non-delivery must be filed within 9 months of the committed delivery date.

Who files FedEx claim shipper or receiver?

The sender should file the claim, unless arrangements are made with the recipient.

Will FedEx reimburse for lost package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

Can I get a refund if FedEx loses my package?

We offer a money-back guarantee for every U.S. shipment. You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.

What do I do if FedEx loses my package?

This number – 1-800-463-3339 – can be called anytime, day or night and is totally toll-free. You’ll usually be connected with a FedEx customer service and support member in no time at all, though sometimes you’ll be put on hold – especially if you are calling during traditional business hours and the lines are busy.

What does FedEx Freight do?

FedEx Freight is the first and only nationwide LTL carrier to offer domestic shipping without a paper Bill of Lading.

Is FedEx Freight Union?

Other than about 5,000 unionized pilots that came over after FedEx acquired the old Flying Tiger Line cargo airline in 1988, and a smattering of workers at its FedEx Freight LTL unit, FedEx has remained non-union for its 50-year history.

What kind of truck is a FedEx truck?

FedEx Home and Ground often rely on Ford or Freightliner vehicles because of their sturdy construction and dependability, not to mention, long history. With proper maintenance, stepvans can roll way past 200K miles.

How long does it take for FedEx to refund money?

How long does it take for FedEx to issue refunds? Once the claim is approved, the refunds will appear as adjustments on your FedEx invoice in 7-10 business days.

Who can file a FedEx claim?

The sender, the recipient or a third party can file the claim. Claims for concealed loss, visible or concealed damage, delay and FedEx® Collect on Delivery (C.O.D.) payment (where applicable) must be reported within 21 calendar days and all supporting documentation filed within 9 months of delivery date.

How do I report a missing FedEx package?

Select Manage Delivery, then Report Missing Package. (If you aren’t logged in to a FedEx account, you’ll be asked to enter the original delivery address of your package. Enter that info, then click Continue.) Confirm that you’ve checked everywhere the package might have been left by clicking Yes.

How do I check on my FedEx claim?

How to check the status of a FedEx claim?

1. Log into your FedEx account. This is a mandatory step to view your claims, otherwise, you won’t be able to see the details.
2. Then go to Support > File a claim.
3. Click Start a Claim button.
4. Select View My Claims tab at the top. The claim tracking number will be necessary.