How do I file a complaint with the NC Utilities Commission?

How do I file a complaint with the NC Utilities Commission?

You can reach them via phone (919-733-9277 or 866-380-9816) or via email. If, after working with the Public Staff, your problem is still not resolved, you can file a formal complaint with the Utilities Commission.

Who regulates NC utilities?

About the NC Utilities Commission. The North Carolina Utilities Commission is an agency of the State of North Carolina created by the General Assembly to regulate the rates and services of all investor-owned public utilities in North Carolina. It is the oldest regulatory body in state government.

How do I file a complaint against a business in NC?

You may wish to file a consumer complaint with the North Carolina Consumer Protection Division. You can file a complaint online or call 1-877-5-NO-SCAM for assistance.

Is North Carolina a regulated state?

North Carolina has a highly regulated monopoly-controlled electricity market where investor-owned utilities (IOUs) make most of the decisions about where our power comes from. North Carolina does not have a free market where energy technologies can enter and compete on price and quality.

What does filing a complaint with the attorney general do?

Complaints are used by the Attorney General’s Office to learn about misconduct and to determine whether to investigate a company. However, the Attorney General’s Office cannot provide legal advice or assistance to individuals.

Who do I complain to about Internet provider?

1. Speak to your provider. The first step is to get in touch with your provider’s customer service and make them aware of the issue. All providers should have a complaints policy or procedure on their site which lists how you can contact them and how a complaint should be handled.

Can utilities be shut off in NC 2022?

1, but the company announced another extension Thursday. CHARLOTTE, N.C. — Duke Energy announced Thursday the company will continue to avoid shutting off electricity for the most at-risk families through March of 2022.

What are some examples of utilities?

What Are Examples of Utilities?

• Water.
• Electricity.
• Natural gas.
• Sewage and sanitation.

What is the meaning of Intility?

1 : fitness for some purpose or worth to some end. 2 : something useful or designed for use. 3a : public utility.

When should I file a consumer complaint?

A consumer complaint should be filed within two years from the date on which the cause of action or deficiency in service or defect in goods arises.

What is a general complaint?

A General Complaint is when a client expresses dissatisfaction with a situation related to the Family Assistance Administration and requests management intervention. The Complaint Tracker is used to track General Complaints. A General Complaint is neither a request for an Appeal nor a Discrimination Complaint.

Does North Carolina have a Consumer Protection Act?

The granddaddy of consumer protection statutes in North Carolina is Chapter 75, which prohibits “Unfair methods of competition in or affecting commerce, and unfair or deceptive acts or practices in or affecting commerce.

What does ABC stand for in North Carolina?

The North Carolina Alcoholic Beverage Control Commission (NC ABC Commission) is an independent state agency housed in the NC Department of Public Safety with a direct report to the Governor’s Office.

What is the North Carolina Controlled Substances Act?

The North Carolina Controlled Substances Act defines drugs as substances recognized by the U.S. Pharmacopoeia that are intended to affect functions of the body. In short, drugs are any illicit substance specified in state or federal laws.

Who regulates Duke Energy in North Carolina?

Duke Energy is regulated by the Federal Energy Regulatory Commission (FERC).

What happens after complaint is filed?

Upon receipt of the complaint, the Magistrate decides on the cognizance of the offence. Then he examines, upon oath, the complainant and the witness (es), if any. The complaint is then reduced to written form. The complainant and the witness(es) need to sign the same in front of the Magistrate.

Who should you first contact with a consumer complaint?

Start your complaint with the seller or manufacturer. If they don’t help, seek help from your local government or a consumer organization.

What are the duties and responsibilities of the attorney general?

As the chief officer of the Department of Justice, the attorney general enforces federal laws, provides legal counsel in federal cases, interprets the laws that govern executive departments, heads federal jails and penal institutions, and examines alleged violations of federal laws.