How do I file a complaint with West Elm?

How do I file a complaint with West Elm?

West Elm Customer Service – How to file a complaint?

1. Corporate Office Headquarters. 3250 Van Ness Ave. San Francisco CA 94109.
2. Email. customerservice@westelm.com.
3. Customer service number. 1.888.922.4119.
4. Returns.

How long does it take to get a refund from West Elm?

It can take up to 14 business days for West Elm to process your refund, depending on the kind of refund you’re eligible for. The return policy specifically mentions that any request to adjust the refund amount to the price of another item will be rejected.

Who makes West Elm furniture?

If you use one of these and buy something, Slumber Search may make a small amount of money. More info. West Elm is a popular furniture and home decor retailer, owned by the same parent company as Pottery Barn and Williams Sonoma.

How long does it take to get West Elm couch?

How long will it take to receive my upholstered item? Quick Ship upholstery items arrive in your home 2-4 weeks after placing your order. Special Order (SPO) upholstery items arrive in your home 10-12 weeks after placing your order.

How do I contact West Elm customer service?

For further assistance, please call Customer Service department at 1.888. 922.4119 or send an email to customerservice@westelm.com.

Does West Elm charge for returns?

West Elm return policy You may have to pay for return shipping costs (generally between $6.50 and $13.25). Furniture, however, cannot be returned to a store. You’ll need to call Customer Care to arrange the return of any furniture over 70 pounds. The number to call is 1-888-922-4119.

Why are there furniture delays?

And for any new orders coming in at this time, you might be ringing in 2022 before you get your living room set. Furniture sellers say rising new coronavirus infections in Vietnam, a major manufacturing hub for furniture, will add to already protracted customer delivery delays.

Who owns West Elm?

Do West Elm employees work on commission?

Weat Elm is a beautiful store with great products. Most people are friendly and fun to work with. It’s easy to sell. There is no commission or incentive to sell more.

Does Pottery Barn own West Elm?

West Elm and Pottery Barn are both direct-to-consumer brands owned by Williams-Sonoma with a strong presence both online and via showrooms throughout the U.S. and internationally.

Where is West Elm manufactured?

made in usa | West Elm.

Is West Elm furniture made in America?

The furniture retailer’s LOCAL collection Keeps it Made in America. It can be tough to find affordable, Made in America goods for your home. But retailer West Elm is making things easier through its LOCAL collection, which offers one-of-a-kind products that are designed by local makers — and are locally made.

How Long Does West Elm take from distribution center?

Front Door items ship from our warehouse and arrive within 4-5 business days of receiving your order. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.

What style is West Elm?

Since its founding 15 years ago, West Elm has become a go-to source for the modern-decor enthusiast, earning a devoted following for furniture and accessories that blend midcentury silhouettes with current materials in rich textures.

What does contract grade furniture mean?

What Does Contract Grade Furniture Mean? Contract grade furniture, also called commercial grade furniture, refers to furniture that is used for commercial purposes. Examples include restaurants, hotels, airports, and even hospitals, and the type of furniture can range from sofas and chairs to beds and bar stools.

Where is West Elm headquarters?

What is West Elm warranty?

west elm warrants that west elm Work Collection Licensed products are free from defects in materials and workmanship for a period of five (5) years. This warranty is valid from the date of delivery to the original End User and is non-transferable.

Who is the CEO of West Elm?

West Elm CEO Alex Bellos Bio Alex Bellos serves as the CEO / President of West Elm.