How do I file claim with USPS?

How do I file claim with USPS?

If your insured mailing has been lost or damaged in transit, you may file an insurance claim:

1. Online: Go to www.usps.com⁄help⁄claims. …
2. By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. …
3. Evidence of Insurance.
4. Proof of Value.
5. Proof of Damage or Partial Loss of Contents.

How do I file a claim online with USPS?

Filing Online

1. Go to www.usps.com/domestic-claims.
2. Sign in to the Online Claims site with your USPS.com user name and password. …
3. Enter the Tracking/Label Number and shipping date.
4. Enter the address information and claim details.
5. Select the reason for filing a claim.

Can I file a claim with USPS for lost package?

File a Claim If your mail or package included insurance, you may be able to file an insurance claim. For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 60 days from the date of mailing.

How long do I have to file a damage claim with USPS?

Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing.

What happens when USPS loses your package?

You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available. You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured.

What to do if USPS says package was delivered but it wasn t?

While the USPS provides a customer service hotline that you can contact in the event of missing mail or missing packages (You can reach the USPS Customer Care Center Monday through Friday, 8 AM to 8:30 PM and on Saturday 8 AM to 6 PM EST at 1-800-275-8777), the fastest way to get help is to simply call the post office …

How do you know if USPS package is lost?

To request a search for your missing mailpiece, go to MissingMail.USPS.com and sign in or register. Complete your search request form by providing all the required information and select submit. You will receive confirmation that your search request has been submitted.

How do I report not receiving mail?

For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked “Where is My Package” or “Where is My Mail.” For lost or damaged mail, file a claim for either international mail or domestic mail.

How do I claim mail?

Filing by Mail

1. Call the USPS National Materials Customer Service and request a Domestic Claim PS Form.
2. Complete the form and mail it, along with proof of value and evidence of insurance, to the address on the form.