How do I make a complaint about a FedEx driver?
How do I make a complaint about a FedEx driver?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
How do I talk to a FedEx supervisor?
1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time.
How do I reach FedEx customer service Reddit?
GoFedEx 1.800. 463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support.
How many complaints does FedEx have?
Customer Complaints Summary
Complaint Type | Total Closed |
---|---|
Delivery Issues | 44 |
Guarantee/Warranty | 22 |
Problem with a Product or Service | 12,362 |
Totals | 13,736 |
Can you sue Fedex for not delivering my package?
Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.
Who do I call if my package was not delivered fedex?
Calling customer care service at (800) 463-3339 and saying track my package.
Why is my FedEx package stuck in transit?
When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.
How do I contact the CEO of FedEx?
Email the ceo frederick.smith@fedex.com. – LaQuez Lamar Butler | Facebook.
Where is the corporate office for FedEx?
Why hasn’t FedEx delivered my package?
You can do that by reaching out to them over the phone at 1-800-463-3339, a 100% toll-free customer service support line that is available on a 24/7 basis. You’ll be able to explain to them your situation and ask questions about the whereabouts of your package and parcel.
How long does a FedEx investigation take?
FedEx is also pretty speedy. It normally takes just five to seven business days to resolve a claim. As the sender, recipient, or third-party, you’ll have 60 calendar days to file a claim for damaged or missing contents and up to nine months to file lost item reports.
Does FedEx pay for lost packages?
You can file a claim for a missing FedEx package within nine months of its shipment date through the company’s Express, Ground, or Freight services. FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content.
Is FedEx a member of the BBB?
FedEx Corporation | Better Business Bureau® Profile.
Why is FedEx so slow 2021?
A spokesperson for the company attributed the lags to a shortage of workers, more packages being delivered, and to the ongoing workplace challenges posed by the pandemic. A FedEx executive even used Portland as an example of the company’s nationwide staffing woes during a recent quarterly earnings call.
Does the Better Business Bureau do anything?
Through the support of their BBB Accredited Businesses, BBBs work for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses, and providing information to consumers before they purchase products and services.
Can I sue FedEx for lying about delivery?
Yes you can. You will have to prove damages as part of a lawsuit, and it is unclear what, if any, damages you have suffered. You can do this yourself or hire an attorney.
Is there a class action lawsuit against FedEx?
FedEx Delivers a $240 Million Settlement in IC Misclassification Lawsuits. Last week FedEx announced that it had reached a joint settlement of independent contractor class action lawsuits across 20 states. The $240 million settlement was with its Ground Division drivers, and is still pending court approval.
How do I fight FedEx?
To file a claim with FedEx you must lodge all relevant paperwork within 21 calendar days (three weeks) of the date of the delivery. The claim can be submitted via post, fax, or email and must be sent to the shipping company’s Customer Support department.