How do I make a formal complaint to FedEx?

How do I make a formal complaint to FedEx?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

How do I contact FedEx customer service UK?

Email ukinvoicequery@fedex.com or call customer services on 03456 00 00 68.

How do I actually speak to a person at FedEx?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

Who is managing director of FedEx UK?

Ed Clarke – Managing Director, UK Ground Operations, FedEx Express & FedEx UK.

Can you sue FedEx for not delivering my package?

Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.

How do you send an email to FedEx?

Compose a new email message to track@fedex.com — leave the subject line blank. 2. In the body of the message, type your job order or tracking number(s).

What do you do if FedEx doesn’t deliver?

If your package’s tracking status says it was delivered but you can’t find it, go to our tracking page and follow these steps:

1. Enter your tracking number or reference number.
2. Select Manage Delivery, then Report Missing Package. …
3. Confirm that you’ve checked everywhere the package might have been left by clicking Yes.

Can you chat with a real person at FedEx?

FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click “Chat now” to proceed.

Is there FedEx live chat?

How do I report a FedEx package not delivered?

1. If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps:
2. Enter your tracking number or reference number.
3. Select Manage Delivery, then Report Missing Package.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

How do I get through to FedEx UK?

Contacts for International enquiries

1. Customer Service: 03456 07 08 09. Our team is available Monday to Friday from 07:30 to 19:30. …
2. Freight Customer Service: 0800 289 747. …
3. FedEx Sales Team: 0800 169 1960.

How do I contact the CEO of FedEx?

Email the ceo frederick.smith@fedex.com. – LaQuez Lamar Butler | Facebook.

Who is the boss of FedEx?

How do I fight FedEx?

To file a claim with FedEx you must lodge all relevant paperwork within 21 calendar days (three weeks) of the date of the delivery. The claim can be submitted via post, fax, or email and must be sent to the shipping company’s Customer Support department.