How do I notify British Gas when I move house?

How do I notify British Gas when I move house?

If you just have energy with us, you can tell us about your change of address up to 28 days before your move date. Send us a meter reading before your move to get an accurate final bill. And let us know if you want to close your account. HomeCare customers will need to contact us on or after they’ve moved home.

What do you do with gas and electric when you move into a new house?

After you move You should contact the current supplier at your new home to tell them you’ve moved in. You’ll automatically be put onto a ‘deemed contract’ with them – check who your supplier is if you’re not sure. Read your meters on the day you move in and give the readings to the current supplier.

Is there an exit fee for leaving British Gas?

If you’re on a fixed rate deal, there’s often an exit fee if you switch before your tariff ends. But if you leave in the last 49 days (i.e. seven weeks) of your contract, there’s no penalty to pay. And that’s usually the same if you move home.

How do I cancel my British Gas?

But if you do change your mind, you can complete the appropriate form below and send it back to us using the address at the bottom of the form, email us at cooling-off@britishgas.co.uk. You have 14 calendar days from the day after you sign up to your contract or tariff to tell us that you want to cancel.

Do you have to pay energy exit fees if you move house?

You don’t have to pay to switch energy suppliers or set up an energy provider in your new home. In fact, switching should usually save you money – sometimes hundreds of pounds a year. The exception is when you’re on a fixed-rate deal that has exit penalties if you switch away before the end of the term.

Can I live chat with British Gas?

Help and Support Get all the assistance you need You can: Talk to a Live Chat agent. Use Cosmo, our virtual assistant, to help you with queries.

When to tell your utilities you are moving?

Before You Move Home in London – Fast forward to the final week before you move; you need to notify your current energy supplier of your relocation. You should do this approximately forty-eight hours before you leave. Give them a call and provide them with the date you’re moving out.

How do I set up utilities when moving house?

Before you move home

1. Step 1 – notify your current energy supplier. …
2. Step 2 – take a meter reading on moving day. …
3. Step 1 – find out which energy company supplies your new home. …
4. Step 2 – give the existing energy supplier meter readings. …
5. Step 3 – check you are getting the best deal on your gas and electricity.

When should you tell your energy company you’re moving?

If it’s cheaper for you to switch, tell your supplier at least 48 hours before you move and confirm the date. They can then send the final bill to your new address. Take meter readings at your old and new house on the day you leave.

How much notice do you have to give British Gas?

Give us 30 days’ notice of your intention to leave: a.

How do you avoid energy exit fees?

If you’re moving home, you should be able to avoid exit fees – as long as you keep your tariff and only change the address. Your supplier cannot charge you an exit fee in the last 49 days of your tariff; read on to find out more about this. Not all fixed tariffs have exit fees attached.

Do I have to stay with British Gas?

When you move home, you can usually take all your British Gas products with you. You can stay on the same gas and electricity tariff, and keep your payments the same. If you’re taking HomeCare with you, we’ll start you on a new 12-month agreement based on your current cover and excess.

How can I get out of my gas contract?

In most cases, cancelling an energy contract is fairly straightforward. You’ll simply need to notify your supplier that you want to terminate your agreement. However, if you’ve taken out a fixed-term deal that’s yet to expire, or signed another time dependent contract, things may not be quite so easy.

Can I cancel my direct debit for gas and electric?

But remember, you’ll lose your Direct Debit discount and have to pay a higher rate. You can also cancel through your bank or building society. All the details are in the Direct Debit Guarantee. If you cancel your Direct Debit, but still owe us money, you’ll need to pay us within four weeks.

Should I cancel direct debit energy?

You should not need to do anything. Once the switch is complete your direct debit with your old supplier should be cancelled. You could also be owed money if your account had built up credit with the old supplier. If the direct debit hasn’t cancelled you may need to close it off through your bank.

What happens to my energy contract if I move house?

Even if you keep your existing contract, the rate you pay might change slightly. For example, standing charges often vary based on location, so if you are moving to a new region you are almost guaranteed to be paying a different price for your energy. Sometimes this might be more, sometimes less.

What happens to my electricity contract if I move house?

As long as your name is on the energy bill at your new address (i.e. the gas and electricity bills are not included in the rent and paid by your landlord) your can simply call your energy supplier at least 48 hours before you move house.

Can I transfer my energy contract to another house?

If your name is on the bill, then all you need to do is contact your energy provider, usually by phone, and let them know at least 48 hours before your move-in date. If your plan is available at your new address, they should be able to transfer your current energy plan across.