How do I raise a dot complaint?
How do I raise a dot complaint?
He may take up the matter with the Public Grievances unit of Department of Telecommunications whose details are available on the P G portal / DoT website at link http://www.dot.gov.in/public-grievances.
How do I complain about a service provider?
As per the Telecom Consumers Protection and Redressal of Grievances Regulations, 2007, in case a consumer has a complaint, the first step is to register the complaint at the toll free Call Centre number of the service provider and obtain a docket number, confirming registration of the complaint.
How can I lodge a complaint in Trai?
Please write to us
- For General Queries. E-mail ID : ap[at]trai[dot]gov[dot]in.
- For Consumer Complaints. E-mail ID : daca[at]trai[dot]gov[dot]in.
- For RTI Queries. Visit website : rtionline.gov.in.
What is the helpline number of TRAI?
Address : | THE TELECOM REGULATORY AUTHORITY OF INDIA Mahanagar Doorsanchar Bhawan, (next to Zakir Hussain College) Jawaharlal Nehru Marg (Old Minto Road) New Delhi : 110 002 |
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Telephone No. : | [ call to:011-23664145 | 011-23664145 ] (Reception) |
E-mail : | daca[at]trai[dot]gov[dot]in |
Does filing a complaint with the FCC do anything?
Complaints may be shared among FCC bureaus and offices for further review and possible investigation. By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most.
How do I complain about network issues?
First, you need to lodge a complaint with your operator and take note of the complaint ID. You can log in to the Consumer Complaints Monitoring Systems and select your service provider, state, and district. Now, you should get details of the customer care number and email address on which you can file your complaint.
How do I get my money back from Internet service provider?
Contact the service provider verbally or in writing to explain the problem and present your claim for compensation. You may also want to ask for a refund or replacement. Show the receipt, phone/internet bill or bank statement for any necessary equivalent replacement services you have purchased.
How do I write to the ombudsman?
Complaints about communications
- Website: Find your provider and make a complaint.
- Post: Ombudsman Services: Communications, P.O. Box 730, Warrington, WA4 6WU.
- Phone: 0330 440 1614.
- Email: enquiry@ombudsman-services.org.
How do I file a complaint against a company in India?
Steps to lodge consumer complaint
- Step one: Visit the official website of consumer rights complaints https://consumerhelpline.gov.in/
- Step two: Dial toll free number 1800114000 or 14404 given on the homepage.
- Step three: You can make a call to the number and speak about your issue directly with the concerned officer.
How do I report a number in India?
Just go to police station and register your complaint with Anti Stalking Cell. Rest will be headache of their. There is no need of changing your sim card or hiding. Just dial 100 and register your complaint.
How do I file a complaint against a cable operator in India?
TRAI: Call This Number For Any Cable TV Complaints TRAI has issued a call center number: 01206898689 and an e-mail address: das@trai.gov.in for reporting gross misconduct by some DTH and Cable TV operators.
Who do I complain to about mobile phone company?
Contact Ombudsman Services: Communications. The best way to contact the Ombudsman Services: Communications is by using its online complaint form . If you have questions or would like to speak to someone you can call 0330 440 1614 or email at enquiry@ombudsman-services.org.
Who is the head of TRAI?
R. S. Sharma is Chairman of the Telecom Regulatory Authority of India (TRAI) since the 10th of August 2015. He leads the regulatory body for orderly growth and consumer protection in telecom & broadcasting sectors.
What is redressal of consumer grievances?
While the term “Grievance Redressal” primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
What are three of the six types of complaints you can make to the FCC?
Complaints filed through the FCC’s Consumer Complaint Center are labeled as informal complaints….Consumers may file complaints in any areas regulated by the FCC, including:
- television;
- phone;
- internet;
- radio;
- access for people with disabilities; and.
- emergency communications.
How long does it take for the FCC to respond to a complaint?
No, the FCC serves your complaint on your provider(s) and the provider is obligated to respond to your complaint within 30 days and provide the FCC with a copy of that response. It is likely that your provider(s) will contact you to attempt to resolve your complaint.
What is an FCC violation?
It is a violation of federal law to air obscene programming at any time. It is also a violation of federal law to broadcast indecent or profane programming during certain hours.