How do I report a problem with FedEx?

How do I report a problem with FedEx?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

How do I contact FedEx that was not delivered?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I report a FedEx package not delivered?

1. If your package’s tracking status says it was delivered, but your recipient can’t find it, log in to your FedEx account, go to our tracking page, and follow these steps:
2. Enter your tracking number or reference number.
3. Select Manage Delivery, then Report Missing Package.

How do I talk to a FedEx supervisor?

1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time.

Does FedEx have 24/7 customer service?

Customer Support We appreciate hearing what’s on your mind. Your feedback, suggestions and ideas are what keep us going 24 hours a day.

What to do if a package says delivered but was not?

If your tracking information shows that your package was delivered but you can’t find it:

1. Carrier may have placed it in a safer location, please check: …
2. Check your mailbox again as some packages come separately from your regular mail.
3. Check with others in your house that may have accepted it.

Why hasn’t FedEx delivered my package?

You can do that by reaching out to them over the phone at 1-800-463-3339, a 100% toll-free customer service support line that is available on a 24/7 basis. You’ll be able to explain to them your situation and ask questions about the whereabouts of your package and parcel.

Why does my FedEx package say delivered but it’s not here?

It means the driver may have accidentally marked it delivered and even received by you. They could have delivered it to another similar address and marked it delivered.

How long before a package is considered lost FedEx?

File promptly You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. Claims for undelivered or lost shipments must be filed within nine months of the shipment date.

What if FedEx delivers to wrong address?

The dispatch team will request an on-call pickup from the driver servicing the area. The driver will pick up the shipment. The driver will reattempt the delivery the same day if possible.

Has FedEx ever lost a package?

Even though modern shipping solutions, especially those available from FedEx, or more reliable, consistent, and efficient than ever before packages still get lost somewhere along the way. This is always a high stress situation and one that companies like FedEx try to mitigate as best they can.

How do I contact the CEO of FedEx?

Email the ceo frederick.smith@fedex.com. – LaQuez Lamar Butler | Facebook.

Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

What is FedEx corporate office?

How can I contact FedEx about my package?

If you need help tracking the status of your orders or shipments via email, call U.S. Customer Support at 1.800. 463.3339.

Why is my FedEx delivery delayed?

Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.