How do I return items to IKEA?

How do I return items to IKEA?

You can return the whole or part of your order to any IKEA Store or Order and Collection Point. Please take your Order Confirmation email, delivery receipt and the payment card with which you paid for the product(s).

Can I return to IKEA without a receipt?

If you don’t have your receipt, IKEA can try to use one of the following methods to find your purchase: Credit or debit card, gift card number, or an order number (if applicable).

Can I return IKEA furniture once assembled?

Assembled IKEA furniture can be returned within 180 days. ID, proof of purchase, and bank card (if used for purchase) are needed. The item must be in good condition. IKEA may give a full or partial refund or a replacement.

Is IKEA accepting returns during Covid?

To avoid long wait times, IKEA encourages customers to take advantage of its 365-day policy and return or exchange products at a later time. If you still need to return or exchange your product, please note that we have made some changes to facilitate your product return or exchange. More about returns.

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Can you return IKEA items by post?

Return. It’s okay to change your mind! That’s why our products come with a 365 day return policy. You can return via post or at the store, fill in the form below to get started.

How strict is IKEA return policy?

If you’re not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.

Can I return IKEA product without packaging?

IKEA accepts returns without the original packaging within 180 days of purchase provided the item is complete and in good condition. Valid photo ID and proof of purchase are required. Typically, a full refund is given for returned items if they are in good condition even if the original packaging is missing.

How do I get an IKEA receipt?

For a copy of your receipt you can contact the national IKEA customer service. Please have your receipt ready when you contact us.

Do you have to disassemble IKEA furniture to return it?

Yes you can, bring everything with receipt and they will help you. It’s better to bring it assembled if it’s possible. Disassembling can damage it if you’re not careful, or effect the structural integrity. It also means the staff can put it straight out to the as-is area instead of having to assemble it again.

Can I return IKEA online?

Returns by Mail And keep in mind that if you purchased something in the store, you can’t return it online or by mail. You need to take it back to your local IKEA store.

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Can I return to any IKEA store?

In-store exchanges Exchange items at any IKEA store by bringing your merchandise, photo ID, receipt (or online order confirmation) and the card you used for the purchase.

Does IKEA pay for return shipping?

IKEA does not pay for return shipping on online orders. You will be responsible for all return shipping costs. Yet another reason to just take your return in-store!

How long do IKEA refunds take?

In most cases, you will receive an email from IKEA confirming that your refund has been processed within a few days of returning your item. However, it can sometimes take up to 14 days for IKEA to process refunds, so please be patient if you don’t see the funds in your account straight away.

Do IKEA do refunds?

Refunds will always be made back to the original method of purchase. We will give you a full refund when products are returned to us with proof of purchase in new, unused and re-saleable condition, with the packaging. You can return most of our products to any IKEA store.

Is IKEA lenient on returns?

Returning Unopened IKEA Products IKEA will allow you to return any unopened, new product within a year (365 days) as long as you have proof of purchase. Not only that, but you can get a full refund.

Did Ikeas return policy change?

I just noticed the US return policy was changed effective October 22, 2020. The IKEA US website states that new & unopened products can be returned within 365 days. Open products must be returned within 180 days.

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