How do I speak to a human being at Royal Mail?

How do I speak to a human being at Royal Mail?

If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting your mail, tracking an item or advice on what services to use when posting an item, you will need to speak to Royal Mail on 03457 740740 or visit Royal Mail.

How do I contact Royal Mail UK?

To do this call us on 03457 777 888 or, textphone 0345 600 0606. If you’re calling from outside the UK, call +44 1782 668 007.

What is Royal Mail business account?

Online Business Account (OBA) allows customers with a Royal Mail business account to manage and pay their bills for Royal Mail services online. Set up your OBA quickly and easily. Manage your billing. Control account access and invoice with ease. Download personalised reports tailored to your needs.

Can I get a Royal Mail business account?

Is a Royal Mail account right for you? Whatever your business size, you just need to send on average 20 or more parcels per week and you could qualify for a business account. Royal Mail Account and Parcels Services Terms and conditions apply. Get in touch to find out more.

Is Royal Mail 0345 number free?

0345: Calls to 0345 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider.

What do I do if my parcel is not delivered Royal Mail?

If your item has been delivered to a residential address but you have not received it, please first check with family to see if they signed for it. If you still cannot locate your item, contact Customer Services on 08457 740 740 or complete the enquiry form online and we will investigate the situation.

How do I contact the Post Office UK?

General enquiries

1. Email. To send us your questions. or feedback please complete. our contact form. Contact form.
2. Phone. 0345 722 3344* Mon-Fri: 8.15am to 6pm. Sat: 8.30am to 2pm. or Textphone 0345 722 3355.
3. Mail. FREEPOST. Post Office Customer Care Team.

How do I complain to Royal Mail by email?

Royal Mail complaints contacts

1. Visit Customer Services.
2. Call Customer Services on 03457 740 740.
3. Email Customer Services on customerservice@your.royalmail.com.
4. Email Ms Moya Greene (CEO) on moya.greene@royalmail.com.
5. Visit Online Complaints.
6. Tweet Royal Mail Customer Services.
7. Watch Royal Mail.
8. Tweet Royal Mail News.

How do I speak to a human at Parcel Force?

Getting in touch with a query or complaint

1. You can phone our Customer Service team on 0344 800 4466 in the UK. …
2. If you can make your enquiry in 280 characters or less, contact us on Twitter and we’ll tweet back with the answer to your question.

Where is my Royal Mail business account number?

This is your Royal Mail account ID and it is a 10-digit number usually starting with ‘0’. You can find this in your Royal Mail online business account (OBA) > navigate to User details where Account number is displayed or refer to a recent monthly invoice.

Are Royal Mail business accounts free?

Royal Mail Online Business Account Prices. There are no fees for getting an Online Business Account, however in order to be eligible you will need to either send over 1000 large letters/parcels each year, or alternatively spend over £5,000 for the same time period.

What are the benefits of a Royal Mail business account?

Benefits of a Royal Mail Business Account

• Multiple orders. Ship multiple orders at once and create templates for future Royal Mail business transactions through your OBA account.
• Accurate costs. …
• Easy payment. …
• Easy invoicing. …
• Access control. …
• Mailing reports.

How do I post a small business?

How do you send mail to a small business?

USPS, FedEx or UPS are the most commonly used shipping carriers. The best advice we can offer is to compare each alternative. Each service offers different programs for shipping for small business and the best way to get what you need is to call and speak with a small business shipping consultant.

How do I get a VAT receipt from Royal Mail?

If you are a VAT registered business, then for services via our call centre for collection the same day or via www.royalmail.com or PayPal, you may request a VAT receipt by emailing vat@parcelforce.co.uk quoting your name and address and the consignment number.

How much is an 0345 number from a mobile?

How much does it cost to call 0345 numbers on mobile? The cost of calling 0345 numbers – as well as all 03 numbers – is regulated by Ofcom. Legilsation states that 03 numbers should not be charged at anything more than the cost of a local call. This equates to the same cost as calling any 01 or 02 number.

Is o345 A free number?

No calls to 0345 numbers are not free. However they tend to be included in call packages as numbers you are able to call without paying extra charges. It is worth checking with your provider to see if these numbers are free to call or if they will charge you for calls to these numbers.

Do you pay for 0345 numbers from a mobile?

Calls to 03 numbers are inclusive from both landlines and mobiles. Calls to 03 numbers get same as those to 01 and 02 numbers as required by OFCOM regulations, and it applies to both landline and mobile. Calls to 0345 numbers are not free instead they are inclusive.