How do I speak to a real person at Fedex?

How do I speak to a real person at Fedex?

Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.

How do I contact Fedex about a delivery problem?

To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.

Where do I call for a Fedex package not delivered?

Calling customer care service at (800) 463-3339 and saying track my package.

Does Fedex have 24/7 customer service?

Our team is available Monday to Friday from 07:30 to 19:30. If you’re calling from outside the UK please dial +44 24 76 706 660.

What do you do if FedEx doesn’t deliver?

If your package’s tracking status says it was delivered but you can’t find it, go to our tracking page and follow these steps:

  1. Enter your tracking number or reference number.
  2. Select Manage Delivery, then Report Missing Package. …
  3. Confirm that you’ve checked everywhere the package might have been left by clicking Yes.
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Why is my FedEx package stuck in transit?

When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company’s depots for further checks or stuck in customs.

Where is my FedEx package?

You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

Is my FedEx package lost?

Besides using the online tracking service, you can also: Check the whereabouts of your package on the official FedEx Mobile app. Send follow along with your door tag number to 48773. Call at (800) 463-3339 and track FedEx packages by address, phone number, and other shipping info.

Why does my FedEx package say delivered but it’s not here?

It means the driver may have accidentally marked it delivered and even received by you. They could have delivered it to another similar address and marked it delivered.

Why is my FedEx tracking not updating?

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it’s not unusual for a shipment to go more than 24 hours without an update while it’s on its way to the final destination. This is especially true during periods of long travel.

How do I know if my package is lost?

Find Missing Mail

  1. Check the Current Status. Before you begin your search, if your package or mail has tracking, check USPS Tracking® to see its current status. …
  2. Complete a Help Request Form. …
  3. Submit a Missing Mail Search Request.
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Is there a live chat for FedEx?

Image of Is there a live chat for FedEx?

Why is my FedEx delivery delayed?

Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.

How reliable is FedEx tracking?

FedEx has a pretty accurate tracking system. Their adoption of machine learning technology is going to make it even more accurate. Eventually, they might be able to give buyers an idea of when they can expect a package before they make an order.

Why would a FedEx package still be in transit for a week and not have a scheduled delivery date?

There are a couple of different reasons that FedEx might be telling you that your delivery date is unavailable, but most of the time this boils down to your package simply still being quite new in the logistical backend.

How long does a package stay in transit FedEx?

The transit period for a package shipped within the United States can range from 2 to 10 business days, depending on your location. Deliveries to rural areas will take longer, and unforeseen delays can also impact delivery times.

How long does an item stay in transit?

It depends on which shipping service you purchased. For example, USPS Retail Ground shipping is expected to take 2 to 8 days, so seeing an in transit status for more than a week is normal, especially if you live in a remote location or your package is in transit during busy holiday shipping seasons.

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