How do I speak to someone at DHL?

How do I speak to someone at DHL?

HOW CAN WE HELP YOU?

1. Get in touch. Our Customer team are available to help you Monday to Friday 7am – 8pm, Saturday 8am – 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day. …
2. 02476 937 770.
3. Other ways to get in touch.

How do I contact DHL by phone?

02476 937 770. Please refer to our Privacy policy for important information on the use of cookies.

What do I do if my package is not delivered DHL?

My shipment is not delivered. What can I do? In case your shipment has not arrived within 10 days after the expected delivery time, please contact your merchant or online shop. The merchant or online shop as our contract partner can start an investigation for lost items.

How do I contact DHL Ireland?

Documents and Packages

1. Contact DHL Express Send Email.
2. Chat.
3. Call DHL Express on 0818 725 725.
4. Contact DHL Express FAQ, Tips and Advice.

Does DHL work 24 hours?

DHL Same Day Customer Service is there for you 24 hours a day, 7 days a week, 365 days a year—always available to help you meet any shipping challenge. Our Global Command Center services ensure that every Customer Service Representative is linked in real time to your shipment information.

How do I make a complaint to DHL?

You can file a complaint with the sender, which could be the customer service department of the online store where you placed your order. They will ensure that your complaint is dealt with by us. You can also submit your complaint to DHL Parcel’s customer service department.

Is DHL available in USA?

Find your local DHL Express ServicePoint in the United States, for easy, convenient ways to send or collect a shipment.

Where is my shipment number DHL?

If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop. For examples of the tracking numbers used on DHL shipments, please click here.

Does DHL deliver Saturday?

The simple answer is Yes! DHL does provide delivery options on Saturdays.

Why is my DHL package taking so long?

The most common reason that it takes DHL a long time to deliver a package is that the seller hasn’t shipped it out yet. DHL can’t deliver anything until the package arrives at one of their facilities. It can sometimes take a seller up to two months to ship out a package.

How do I report a missing DHL package?

DHL missing packages:

1. Call 1 (800) 225-5345 – speak with customer service for a tracking update.
2. Ask neighbors and look for a notice of attempted delivery.
3. You have 30 days to file a claim.
4. Start a claim with DHL here. . .

Who delivers for DHL in Ireland?

All DHL Parcels in Ireland are delivered by our exclusive partner An Post. In case of a damaged shipment or missing content, please follow the instructions on An Post’s Website. Here you can find all relevant information for your next steps.

Where are DHL hubs in Ireland?

DHL EXPRESS SERVICE CENTRES

• Cork Service Centre. Block 9004. …
• Dublin City Service Centre. Retail Unit A Trinity Central. …
• Dublin Gateway & Service Centre. Unit 3, Elm Road, Dublin Airport Logistics Park. …
• Galway Service Centre. Unit 11 Milltown Business Park. …
• Shannon Service Centre. Unit 5, Western Business Park.

Does DHL have an email?

Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.

How late will DHL deliver?

DHL delivery hours are between 8 AM to 6 PM, Monday to Friday in the US. DHL doesn’t offer weekend or holiday delivery in the US, unless you’re willing to pay extra and make special arrangements. For international shipments, DHL Express Service point locations are open from 9 AM to 6 PM.

How long does it take DHL to deliver international?

3 – 10 business days.

How can I speed up DHL delivery?

All DHL Express services available offer express delivery by the end of the next possible working day. If you’re looking for a faster delivery, we also offer before 9am and 12pm delivery services to many destinations. These services are available on bookings made by phone or booked online using DHLitNow.